metric definition
Hii, I want a demo case of Metric Definition with Script Calculation Type. Can you please create an easy case with a small script. I just wanna see how it works.
Forum Posts
want to show links on ui action button
want to create "Help" UI action button on list view, when they click on that button want to display the pop up that need to show some KB links , anyone Please help me with script for ui page for showing links on pop up... #UI page # ui action #clien...
Have you found any good prep sources for the Cisco 300-410 CCNP Enterprise Certification exam?
I’m also on the lookout for authentic resources. I’ve explored various options including different communities, official suggestions, Udemy, Course Hero, Pass4Future, and more. Do you have any recommended books or resources that you’ve found helpful?
Password Reset not working in one environment while it works fine in other
Password reset in Password Reset Service Desk is not working. Whenever I try to reset a password it sows error. It is not working in one environment but works fine in another. I have compared the two to check why it is not working in one while allowi...
Resolved! Update file data in New line for the POST REST API
Hi,I have developed the POST REST API integration of ServiceNow and Gitlab, where every time the particular case is created from the catalog it is creating a .JSON file in Gitlab with the Field values.Current all values are coming in single as below....
Problem Management and Root Cause Categorization
Hello! I am seeking some feedback on how the user community is analyzing Problem Records in bulk to understand the various Root Causes. Here is my technical dilemma: In our previous tool, we had a defined field titled "Root Cause" with approximate...
Facing issue in setting the Business rule as per the requirement.
Hello ServiceNow Community,I’m seeking guidance on implementing a business rule for an updated requirement on our Incident, Request also on service operations workspace incident, request records. The requirement is as follows:1. Users with the ITIL r...
Issue with before Business Rule If condition
In alm_asset table I have created the below Business Rule(OnBefore) which runs on insert and update. But it always going to else part and updating Serial number in the Device Name.If it is communication Device, then it should update the IMEI number a...
advice needed
i have a wdget that allows the user to scan their serial number at the check in location and it will display error like when the location is closed or the serial number is not assigned to any one. the problem is that this is another browser window , ...
report shows change request created only 24 hours before Tuesday 10 AM.
1. report shows change request created only 24 hours before Tuesday 10 AM.2. report shows change request created only 24 hours before Thursday 10 AM.
Unable to create the cost plan in PPM
Hi, "When I try to create the cost plan in PPM, it fails to create and does not provide any error message. Instead, it redirects to another page, where the creation process still does not work." Here's it was redirecting
Put detail from a form in a catalog entry and email
Trying to populate description field with various information from a form that uses a reference field.Created a flow, with Create Catalog Entry step shown belowThe challenge is that the 'name' field selected is extracted from 'sys_user' and when res...
Put detail in create catalog entry from Service Catalogue form
Trying to populate description field with various information from a form.Created a flow, with Create Catalog Entry step shown belowThe challenge is that the 'name' field selected is extracted from 'sys_user' and when resolved on the field show a lo...
Exporting a Record to a PDF - user gets blank screen - ACLs?
I added a few fields to a custom table and broke that ability for the user to export records to PDF. I am figuring it is an ACL that is preventing the PDF from displaying?? There are ACLs around different groups viewing different fields. The user h...
Change request approval link in notification is not not working.
Hello Commmunity, I added change request approval link "${URI+&sysparm_record_target=sysapproval_approver}" in email notification to approve the request.When I click the link through email notification, it is throuwing Access Gate way error.I tri...
