There is a requirement that in incident form whenever we are changing the assignment group if any member is available in that group, set work notes that Group member available and if no group member found then set work notes "No group member availabl...
We have a table of timesheet called TS with each record having fields of hours ,user ,week and state . Each period starts from Saturday and ends at Sunday. Our working days are Mon-Friday. There is a script include X where I have to write a function...
I want to report on "on hold duration" once after assigned to specific goup. help me out.
Thanks ! Question resolved. This is closed.
Hello all, when a user emails a help request to your instance, their email address is recorded so that when a comment is added, they receive an email. This works... sometimes those users will cc other individuals in their original email...is there a...
Is it possible to restrict a variable's value to look like this: RQ-12345678. The user must always enter 'RQ-' and then 8 various numbers? If so, what does the script look like? Thank you!
When we create a transform map on incident table , there is an out of box notification that gets generated. Is it possible that this notifcation is not shown to assignment group members.
I have created a dashboard in HR Core application. And shared a reports with 2 groups with set of users but for one group dashboard filter is not works on reports data shows 0 records or count and for other group filter works properly fine. How can i...
Hi Community, I have a requirement, in catalog form there is variable set in that there is 2 fields called common_vars_requested_for (reference) and common_vars_also_notify (list collector) both refers to user table. When a user name is selected in c...
I'm developing a button for the Mobile Agent that when an incident is closed you can download the PDF for signature. Current function for Incident's form view. function onClick(g_form) { g_modal.showFrame({ url: '/ui_page.do?sys_id=ed3861854...
I have a question about data labels not showing on bar graphs. One one, all the stacks have a data label, yet on another graph, some don't. Both are configured exactly the same way. Is there a way to force it to show all the data labels? I have an ex...
HI Community, I have a requirement, need to populate the manager details in Is manager (list collector) field when the form is loaded.In the catalog form there is variable set field named Requested for in that field when user opens the form in portal...
After downloading a PFX Certificate and attempt to install the Certificate, an error is presented stating - 'This file is invalid for use as the following: Personal Information Exchange''When same Get API call is executed from Postman I am getting pr...
