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Virtual agent not showing all the options in MS teams

Hi team, One user of my company reported that the VA is not working for him on MS teams, he is not getting notifications. I called him and I notice that he is not getting all the options that we have in our VA in MS teams.  He only gets 'Check status...

Gil6 by Tera Contributor
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Access on sla's to create on particular table

Hello everyone,  we have a group called "HR-ESC" , so i want to allow that group able to create and update the SLA's on the "hr_planning_and_operation" table Please help me how to archive this . #sla #acl 

siva14 by Tera Contributor
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  • 1 replies
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How to call system property in ui action condition field

We have a UI action field called "copy incident" in incident form,  i want to visible only for 3 groups, so i created string property, and using that property in ui action condition field, but it is not working , anyone please help   #ui action #sys ...

siva14_0-1712150122638.png siva14_1-1712150149156.png
siva14 by Tera Contributor
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  • 3 replies
  • 0 helpfuls