Hi i have a catalog form that needs to check on the next available stocks for the next stock room before reassigning the ticket successfully else to throw an error. the code below i tried and it is not working on the check for the availability of th...
What is View and View Rule, How do we create new view for incident table,Need to be create new view i:e "Critical Incidents"
HI team, I am looking for some FAQ's around what is the best practice to migrate from service portal to employee center for our HR catalog.Can someone please help me with the same
Hey guys. I'm new at the platform.Is there a way to create an template that calls SCTASKS variables to worknotes ?I noticed that if you use @Name, you can mention someone in the worknotes. What I want to do is somethink like this."Hello {USER}, your ...
Stockroom -> alm_stockroomConsumable -> alm_consumable i tried to use this qualifier on the consumable but i kept getting everything not the one specified to the selected stock room javascript: "install_status=6^stockroom=" + current.getValue(...
Hello everyone, I am trying to create a simple reference qualifier for my catalog item but if I try to use the state field, it doesn't return and records.Reference table: Service OfferingReference qualifier State = Published If I go to the backend vi...
Hi Team, I am new in Snow, I have created new instance on https://developer.servicenow.com/dev.do#!/ , I have received username as "admin" but password seems encrypted as "*******" in mail. At first time its asking to update password but I am not abl...
Hi i have a catalog form that needs to check on the next available stocks for the next stock room before reassigning the ticket successfully else to throw an error. the code below i tried and it is not working on the check for the availability of th...
how to update the stockroom name based on the assignment group ? i tried to use this but stockroom field of the form is still blank i created the business rule on it . (function executeRule(current, previous /*null when async*/) {// Check if As...
Hi All, How can we add email script in provider notifications .added email script but it is coming as mail_script: surveryurl and not as link. Please help
I want to prefill today's date in the date picker field in the Service Portal. Is there a possibility?Html<sp-date-picker field="::spDatePickerConfig.startTime || {}" sn-min-date="min" ng-model="start.value" sn-include-time="false" sn-change="timeCha...
How to check the existing functionality for, when we create a reference type variable which column will be shown when we select a particular record?
Hello, I am calling script include from Reference qualifier, My requirement is if logged in user is not a manager, then only his name has to be showed in the Requested for variable, Logs also get executed.Even though the condition matches it is retur...
Using a flow, I want to add a user to a group. However, I want to first check to see if the user is in SNC External group. If yes remove the user from the group before adding to the new group. If no just proceed to add the user to the new requested g...
How can you see what is being asked of virtual agent by site that it is placed on? (we have VA deployed on 19 sites)How can you see what is be addressed through self-service and being resolved on each site?
