Patch Management in ServiceNow CMDB.How Patch Management can be used in CMDB data into ServiceNow?What are the Plugins for Patch Management?What are dependency plugins for Patch management ?If I want to use patch management for alerts/Notifications i...
Hi Team, We tried to change favorite button color in Recommended for you section in Now Mobile application. But it is reflecting in green color by default. But it is changed to new color after making it as favorite. Please let me know how we can cha...
According to the users access we have to show only those table while creating report once we select "Source type" as TABLE and in "table" field we have to show only those table which they have access(PFA screen shot highlighted in yellow color).
Hi, I am looking for the correct Regex to prevent a space at the start and end of a 'Single Line Text' variable. I have used the following:^\S+$But this allows a space at the start at end but NOT in the middle. I need to restrict a space at the start...
Hi,I am struggling with a script supposed to send a REST message regarding List Collector variables from a Requested Item. Here is the script: // Define variables var variableMappings = { 'environments': { table: 'question...
Hi All,Can someone please help me with IP address validation Regex, maximum length allowed is 30, should not accept special characters including( "/" and "-" ). Should allow '" , " to enter multiple IPs.Valid IP address formats example Single IP --> ...
Hi Team, Using the synchronous Virtual agent API we are able to hit the SNVA Agent window using bot composer, we are not able to receive any response from SNVA Agent end, communication is not established over there. Please help. Regards,Dharni
Hi Team, In Virtual Agent Designer for language translation for our use cases, We have installed all the language plugins required and configured localization framework settings for our VA Topics. But, within our topic in virtual agent designer, und...
Hi Team, We are aiming at intergration of SNOW VA with Azure bot. We have used the Virtual agent API to get the SNOW VA responses. We are getting an warning message as "OAuth Access or Refresh tokens are not available. Verify the OAuth configuration...
I am looking at populating the requested item --> parent related list from a list collector variable on a catalog item when the catalog task gets closed. Any help on how to formulate the script would be appreciated.
Is it possible to turn work order templates into Catalog Items in FSM? If so, how easily can it be done? Is there a better process to do this?
I have a requirement to filter out the service offerings (incident form) that are subscribed to the logged-in user based on the subscription options available (Group, Location, Department, User, Company). So, a user should be only able to raise an in...
Hello ,can anyone help me- my requirement is when we change urgency and impact it will change priority so I want to append new priority change value every time with existing value of short descriptionfor ex-Priority- 1-criticalShort Description= P...
Hi All, I was comparing 2 reference fields in workflow script as below.If new_owner is not the same as the one who is requested the item. Then, new owner should receive an approval request. If not , then it has to auto approve. This script is written...
Hi All,I am facing issue with one thing. In Virtual Agent I am using Dynamic Choice Input. Where I am writing this code to print choices, so Choices are printing successfully, but when the user is selecting any choices from it, then technical issue i...
