Hi,Recently, I have tried to integrate ServiceNow with Salesforce using OAuth 2.0. But in the salesforce I can't able to find the New Connected App in the App manager instead there is New External Client App. Even when i click on it is showing that i...
I want to have the effect in the screenshot. However, can't find a variable type which allows multiple selection. Thanks.
Hello team,I am trying to filter out the company in company table which are used in "Business Application" table .I have created script include which is in different scope than global scope and accessible from is "This application scope only" Script...
Hi everyone,I have a Catalog Item with an MRVS for bulk Server Access. When Bulk Access = Yes, each MRVS row should create one RITM, and all RITMs should belong to the same existing REQ.I can use Create Record → sc_req_item and link each new RITM to ...
For organizations that have adopted CSDM 5.0, what practical enhancements, quick wins, and process improvements have you implemented across Incident, Problem, and Change Management?What CSDM 5.0 driven improvements has your organization made to Incid...
Hello Experts,Our organization has recently adopted CSDM 5.0, and we are planning to leverage it within our Incident, Problem, and Change Management processes to improve service visibility, ownership, impact analysis, reporting, and operational effic...
While I am trying to authorize servicenow, I am getting this error message ?? Don't know what I am doing wrong. Can anyone help me with this ??dev332702.service-now.com/oauth_redirect.do?error=invalid_request&error_description=missing+required+code+c...
Hi everyone,We are using Agent Chat (Live Agent) on the Employee Center (ESC) portal, and we need to completely remove the file upload (paperclip) icon from the chat input box to prevent users from uploading attachments.
we are facing an issue where external users are unable to access Service Portal through SSO after Australia upgrade. The login widget session check status script is returning false all the time when we login as external user in guest mode.gs.getSessi...
I want to add related records to the PIR tab on Major Incident workbench. How can i configure it
Hi everyone I’m a recent graduate currently building my skills in the ServiceNow ecosystem. While learning the platform, I became really interested in how AI is evolving—especially with LLMs and Agentic AI.The idea that AI can not only assist but als...
Hi Folks,I have a requirement where i have to filter the user based on some criteria and iam returning the sys_ids of the users in the string format " , " separated .But when i go to user table and add filter Sys_id isOneOf= javascript : my scr...
Hi Everyone, I have a requirement involving Field Encryption (KMF/Platform Encryption) on the Incident table. - I have created a custom field and want to encrypt it using KMF/Field Encryption.- The Incident Caller should be able to view/decrypt the e...
Hi All, We are considering the feasibility of integrating ServiceNow with Cribl and Splunk. The scenario is that in connected mode, ServiceNow will send ITSM information to Cribl that will maintain last good state information. In the event of isola...
Hi I want to update the default text that comes when we click preview on any template. Attached screenshot for reference.Any help would be appreciated
