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How to pass tags in a new line JSON Format

Hello, I need to Pass tags <Remove>R</Remove> in a new line like below, I tried using \n  but i am not able to add in a new line how do i pass ? "Content": [{"ID": "123","Name": "Name1"<Remove>R</Remove>}{"ID": "1234","Name": "Name2"}]  Here is the s...

SKum by Kilo Sage
  • 805 Views
  • 7 replies
  • 1 helpfuls

Resolved! Content Field in POST Call REST Message

Hello All, Need help on how to pass array values into a JSON object dynamically,Below is the post method payload format i needed "Content": [{ "client": "123", "Name":  " Name1 "},{ "client": "123", "Name":  â€œName2 "},{ "client": "123", "Name":  "Nam...

SKum by Kilo Sage
  • 860 Views
  • 2 replies
  • 0 helpfuls

Resolved! I want to find the OOTB knowledge search flow

What is the name of the OOTB knowledge search flow for the chatbot? Do I need to download any plugins?Based on the information I found online, I have installed two plugins:Glide Virtual Agent [com.glide.cs.chatbot]: Used for creating new flows.ITSM V...

LexinZ by Tera Contributor
  • 1081 Views
  • 7 replies
  • 3 helpfuls

Change the VA render type on a Catalog Item

Hello, I have noticed that some catalog items display differently in the Virtual Agent chat when presented in the chat. I've tracking it down to the VA render type on the catalog item.  My issue is, most of them are set to Popup but a few are Window ...

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RRolling by Tera Guru
  • 4484 Views
  • 9 replies
  • 9 helpfuls