Activate the page route map for the standard ticket page

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • If you have upgraded your instance, redirect the ticket page to standard_ticket page in Service Portal and view requests on the standard ticket page.

    Avant de commencer

    Role required: admin or sp_admin

    Procédure

    1. Navigate to All > Service Portal > Page Route Maps.
    2. Select Standard Ticket Route.
    3. Select the Active check box.
    4. Click Update.