Domain separation and Guided Tours
You can assign a domain to a guided tour during its creation or edit the domain of the tour at any time.
Avant de commencer
To use domain separation in Guided Tours, you must request domain separation.
Remarque :
Pourquoi et quand exécuter cette tâche
With the ServiceNow AI Platform®, service providers (SPs) can provide their customers with faster onboarding, meet compliance, and protect their data using domain separation. You can separate client data, processes, and reports into logical groupings called domains. SPs control who sees and accesses what content. You can create and modify guided tours that apply to specific domains in your instance as well as tours that are available to users globally. You can also copy the tour so that you can modify it for a specific domain.
Procédure
Add the Domain column to the list:
-
Select the gear icon
and add the Domain columns.
The Domain column indicates the domain to which a tour belongs.
Set a Domain for the guided tour:
-
Select the globe icon and then select Domain scope.
Figure 1. Domain picker
Change the Domain of a guided tour:
-
Select the Form context menu (
) > Configure > Form Design.
-
Return to the Form view and confirm that the Domain field has been included in the form.