Agent assist

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • Learn about the Agent assist component in the tabs sidebar for a Configurable Workspace record page.

    Agent assist helps an agent resolve issues by providing a list of resources related to an open record's short description.

    It appears as a tab within the tabs sidebar for a standard record page.

    Agent Assist for Configurable Workspace

    The Agent assist component is configured and customized by admins in UI Builder. For information on Agent assist component configurations, see Agent assist UIB Setup.