Ticket Attachments widget

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture
  • Use the attachment widget to attach items to tickets. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

    Attachments should be less than 24MB. You can drag files into the Attachments widget to add them to a record.

    Figure 1. Ticket Attachments widget
    Ticket Attachments widget

    Instance options

    Tableau 1. Ticket attachments widget instance options
    Field Description
    Record ID The ID number of the record for the attachment.
    Record table Limit the records users can add an attachment to by adding a table to the attachment widget. Users can then only add attachments if they are in a record for that table.