Onboarding modals

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture
  • Onboarding modals provide a wizard-like experience to introduce users to new experiences and applications in their ServiceNow® Next Experience instance.

    Some onboarding modals are included by default in your instance, such as the onboarding modal displayed the first time you log in to an instance with Next Experience enabled. You can also create your own custom onboarding modals to introduce new experiences and applications to users.

    When you switch between dark, light or coral user interface themes, the images in Onboarding modals match the theme of the instance you choose. This provides a visually cohesive experience.

    Figure 1. Onboarding modal slide example
    An onboarding modal introduction slide in an ITIL dashboard.