Working with responsive dashboards
Responsive dashboards enable you to share widgets such as reports and Performance Analytics visualizations in the classic environment. An easy-to-use drag and drop canvas helps you create, edit, and arrange content, and then share it with colleagues.
The dashboard_admin role is required to create or edit Core UI Responsive Dashboards, which may still be necessary in Service Portal, for example. To create dashboards in Platform Analytics experience, see Dashboards in Platform Analytics.
- Create and edit Performance Analytics visualizations and other widgets directly from the dashboard.
- Quickly find and preview widgets, then add them to the dashboard from the Add Widget pane.
- Easily share dashboards with other users from the integrated Sharing pane.
- Snap the widgets into a predefined layout, then adjust the layout as desired.
- Access information that you use frequently by setting dashboards as your Home.
Watch this three-minute video to learn more about flexible layouts, multiple tabs, sharing, converting homepages to dashboards, and enabling responsive dashboards.
Benefits
- Optimize performance with configurable widget loading. For more information on the benefits of configurable widget loading, see Optimize widget rendering time on responsive dashboards.
- Use the Restrict to roles field to specify roles required to access the dashboard. Users with any of the specified roles can access the dashboard if they have been given access on the dashboard's Share panel.
Limitation
ServiceNow mobile apps don’t give access to dashboards as dashboards aren’t optimized for mobile screen sizes. You can access dashboards on a tablet using the standard web interface. It’s possible to create mobile apps that display reports and Performance Analytics visualizations, but these aren’t full responsive dashboards. For more information, see Configure an analytics UI section.