Exploring reporting

Reporting functionality is available by default for all tables, except for system tables.

Reporting overview

Note:

On net new Australia instances and instances migrated to Platform Analytics experience, Reporting functionality is replaced with Data Visualizations. For more information, see Data visualizations in Platform Analytics.

Core UI Reporting functionality is in maintenance mode and is no longer being augmented or changed. Only security fixes to this feature will be addressed.

The report_admin role is required to create or edit reports, which may still be necessary in Service Portal, for example.

ServiceNow® enables you to create and distribute reports that show the current state of instance data, such as the number of open incidents of each priority.

Reporting workflow

ServiceNow reports are visualizations of your data that you can share with users on dashboards and service portals, export to PDF, and email. Learn how to create, run, edit, view, and share reports.

Reporting benefits

Benefit	Feature	Users
Run a report to view current data in an existing report.	View a report	itil, report_user, report_group, report_global, report_admin, or admin
Create a report to visualize and analyze current instance data or temporary data that you have imported.	Create a report
View a list of reports and create reports from the Reports list.	View the Reports list	admin
Users who cannot create their own global reports can modify a global report, and then save a personal version of the report.	Copy a report	itil, report_user, report_group, report_global, report_admin, or admin
Delete reports that are no longer used.	Delete a report	creator, an administrator, or have a managing role of a report to delete
Keyboard shortcuts enable you to perform certain functions in the Report Designer without using your mouse.	Report Designer keyboard shortcuts