Now Assist for Collaborative Work Management (CWM) release notes

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 4분
  • The ServiceNow® Now Assist for Collaborative Work Management (CWM) application uses generative AI skills to improve the time to value for tasks you perform in CWM. Now Assist for CWM is a new application in the Australia release.

    CWM highlights for the Australia release

    • Generate formulas for your CWM tasks using a natural language description of a calculation.
    • Generate scrum tasks for stories based on their context.

    See Now Assist for Collaborative Work Management (CWM) for more information.

    중요사항:
    Now Assist for Collaborative Work Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    New in the Australia release

    Now Assist formula generation for CWM tasks

    Generate formula columns by describing a calculation in plain language. When adding a formula column to the List view, prompt Now Assist to generate a formula by entering what you want to calculate. For example, days between start date and end date or sum of estimated hours for subtasks.

    Now Assist scrum task generation for stories

    Generate scrum tasks from user story descriptions and acceptance criteria using Now Assist. Trigger the scrum task generation from the story form or inline from the Sprint planning view, and receive a relevant set of tasks as a starting point for your sprint planning. You can then review, edit, and add the generated tasks to fit your team's workflow.

    Activation information

    Install Now Assist for CWM by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.