Activate Article Optimization skill

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Activate the Knowledge Center Article Optimization skill to enable use of article optimization features for generating knowledge articles in the Knowledge Center.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Now Assist Admin > Now Assist Skills.
    2. Select the list view and locate your new skill in the location specified during the setup (Platform > Knowledge > Skill Name).
    3. Select Activate Skill on the skill card.

    Result

    The Article Optimization skill is activated.