Translation management

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Knowledge articles are authored and published in many languages and translating these articles to languages other than the language they are authored in requires creating translation tasks. Translation management enables you to manage these translation tasks.

    The translation management feature enables the following translation activities:
    • Translate published knowledge articles that are missing translations manually or use the machine translation option to automatically translate them.
    • Create translation tasks automatically for specified languages.
    • Configure assignment rules and auto-assigned tasks for a language, knowledge base, or category to a translator or a group of translators.

    For information about activating translation management, see Activate translation management.

    Enabling the glide.knowman.translation.enable_translation_task property adds the following menu options to the Translation Management submenu under the Knowledge menu:
    • All Open Tasks
    • My Assigned Tasks
    • Translator Mapping

    You can choose a default language when you log in to an instance. The available languages are based on the internationalization language plugins you have installed.