Request to reset the default admin password

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • You can request a default instance admin password reset via the Service Catalog, which triggers an automated process to securely complete the reset.

    Users with the customer_admin or partner_admin roles on Now Support can request to reset the admin account password.

    For more information, refer How to request default admin password reset via Now Support Service Catalog.