Install Now Assist in Catalog Builder

Install the Now Assist for Creator application from the ServiceNow® Store to get Now Assist in Catalog Builder.

Before you begin

• Review the Now Assist for Creator application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility. Now Assist for Creator installs the Now Assist for catalog generation application (com.snc.text2catalog).
• Role required: admin

About this task

Now Assist in Catalog Builder is a capability within the Now Assist for Creator application and to start using this capability, you must to first install the application.

Procedure

1. From the Now Assist for Creator application page on the ServiceNow Store, select Request App.
2. After approval has been granted, on your instance, navigate to All > System Applications > All Available Applications > All.
3. Using the search bar, search for the Now Assist for Creator application (sn_now_creator).
4. Select Install.
5. Verify that Now Assist for Creator is installed:
   1. Navigate to All > Now Assist Admin > Features.
   2. In the workflow list, select Creator.
   3. On the Service Catalog card, verify that the Catalog item generation skill is active.

      

      Note:

      If the skill isn’t active, select View details. Then on the Service Catalog page, turn on the Catalog item generation skill.

      For more information about Now Assist Admin, see Now Assist.

What to do next

Grant the catalog_builder_editor role to enable users to create catalog items using Now Assist.