Generate SEO information for articles using article templates

Improve the searchability of knowledge articles by using the content in an article template field to generate SEO tags for articles created using that template. Search Engine Optimization (SEO) optimise searches in public search engine.

Before you begin

Role required: knowledge_admin or admin

About this task

Note:

If you are using the Standard article template, the content of the Text field is used to generate the tags.

You can define the number of characters to be used as tags in the glide.knowman.seo.pages.meta_description.length system property.

Procedure

1. Navigate to All > Knowledge > Administration > Article Templates.
2. Select an article template.
3. In the SEO Description Tag field, search and select an article template field.
   The content in this field is used as meta description tags to search for articles created using this article template.
4. Click Update.
   Note:

   You can change which article template field is used for generating SEO. Changes are applied only to knowledge articles created or updated after the change was made. To apply the update to all existing published articles created using this template, run the Populate Meta Description on KB Articles fix script.

   Figure 1. Article template page