Enable multilingual service in Now Assist

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Enable multilingual service in Now Assist Admin for Knowledge Management to support different languages in various third-party AI model providers. Select the languages that you want enabled for each of the AI model providers and enable native and dynamic translation support.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Now Assist Admin > Settings > Multilingual service.
    2. In Native Translation, select the toggle button to enable Now Assist to respond in user preferred languages using the AI model provider's built-in multilingual capabilities.
    3. In Dynamic Translation, select the toggle button to get additional support for languages that aren’t supported by the AI model providers.
    4. Select Edit to manage addition or removal of a language support for an AI model provider.

    Result

    Multilingual service is enabled for Now Assist in Knowledge Management.