Use article versioning Release version: Australia Updated March 12, 2026 1 minute to readUse article versioning to create and maintain multiple versions of a knowledge article. Manually update customized filesIf you have customized any of the files that are updated as part of the Knowledge Management Advanced Installer plugin, these files are skipped during plugin activation and must be updated manually.Check out a published article and create a new versionCreate a new version of a knowledge article by checking out the latest published version.Revert an outdated article to the current stateUse an outdated version of an article to create a new version.View all versions of an articleView a list of all available versions for a selected knowledge article and then view the selected version in a new tab.Compare two versions of an articleSelect and compare two versions of a knowledge article.Retire a versioned articleYou can retire the latest published version of a knowledge article. Retiring a knowledge article doesn’t create a version. It simply marks the article as Retired.Disable the article versioning featureUsers with the system administrator role can disable the article versioning feature by setting a property.
Use article versioning Release version: Australia Updated March 12, 2026 1 minute to readUse article versioning to create and maintain multiple versions of a knowledge article. Manually update customized filesIf you have customized any of the files that are updated as part of the Knowledge Management Advanced Installer plugin, these files are skipped during plugin activation and must be updated manually.Check out a published article and create a new versionCreate a new version of a knowledge article by checking out the latest published version.Revert an outdated article to the current stateUse an outdated version of an article to create a new version.View all versions of an articleView a list of all available versions for a selected knowledge article and then view the selected version in a new tab.Compare two versions of an articleSelect and compare two versions of a knowledge article.Retire a versioned articleYou can retire the latest published version of a knowledge article. Retiring a knowledge article doesn’t create a version. It simply marks the article as Retired.Disable the article versioning featureUsers with the system administrator role can disable the article versioning feature by setting a property.