Activate an EAP configuration

  • Release version: Xanadu
  • Updated July 31, 2025
  • 1 minute to read

    • Activate a new or existing configuration in Enterprise Agile Planning (EAP) so that your users can start planning work for their teams.

    Before you begin

    Set the Application Scope of your ServiceNow instance to Strategic Planning.

    Role required: sn_apw_advanced.eap_admin

    Procedure

    1. Navigate to Workspaces > Strategic Planning Workspace.
    2. From the Settings menu, select Enterprise Agile Planning > Configuration.

      EAP Settings menu.

    3. Select Edit from one of the available configurations.
    4. On the configuration form, set the State field to Active.
    5. Select Save.

    What to do next

    Add teams to your configuration. See Define agile structure in EAP.