Agile 2.0 Epic Dashboard
Summarize
Summary of Agile 2.0 Epic Dashboard
The Agile 2.0 Epic Dashboard in ServiceNow enables Scrum Masters and agile teams to visually track and analyze the progress of stories within an epic over time. Accessible via All > Agile Development > Dashboards, this dashboard offers real-time insights into story completion, scope changes, team velocity, and forecasts for epic completion dates.
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Key Features
- Epic Summary Tab: Displays key metrics such as total story count, stories completed, and stories missing estimates.
- Epic Burnup Report: A line chart showing burnup trends with series for scope, completed work, and forecasts to predict epic completion based on historical data and scope changes.
- Epic Cumulative Flow Diagram: An area chart tracking the number of stories in each state (Ready, Work in Progress, Ready for Testing, Testing, Complete) to monitor story flow and progress.
- Story Cycle Time Chart: A bubble chart illustrating how long each story takes to move from in-progress to completion, including detailed cycle times in various states, helping identify outliers and bottlenecks.
- Scope and Velocity Indicators: Tracks changes in epic size and team pace to warn if scope is increasing faster than work is completed.
- Customization and Upgrades: Supports dashboard layout upgrades and report customization for enhanced data visualization and usability.
Role and Benefits
Scrum Masters benefit from this dashboard by gaining:
- Clear visibility into real-time story progress and state durations.
- Insights into epic burnup trends and scope changes.
- Accurate predictions of epic completion dates to manage delivery expectations.
- Identification of stories taking longer than expected to help address delays.
Practical Use
By leveraging the Agile 2.0 Epic Dashboard, ServiceNow customers can effectively monitor epic progress, adjust plans in response to scope changes, and optimize team performance to ensure timely delivery of epics. The dashboard excludes canceled stories from metrics to maintain data accuracy.
Visually analyze the progress of the stories of an epic over a given period using the Epic Dashboard.
Navigate to and select Agile 2.0 Epic Dashboard.
- Displays the number of stories that are complete, and number of stories that are missing estimates for an epic.
- Displays the number of stories of the epic in their current state and their progress.
- Indicates the scope changes, if any, and trends of those scope changes.
- Indicates the pace at which the team is working on stories in the epic.
- Forecasts when the epic is likely to be completed based on scope change and completion rate trends.
- Shows time elapsed for the stories of an epic to go from an in-progress state to a completed state.
End user and roles
| End user and goal | Required role | Benefits |
|---|---|---|
| Scrum master: Needs clear visibility into real-time progress of team stories and the changes in scope for the epic to complete the epic on time. | scrum_user |
|
Indicators
- Scrum: Sum of story points of all stories in epics
Generates the scope series in the Epic Burnup report, which indicates the size of the epic.
- Scrum: Sum of story points of completed stories in epics
Generates the completed series in the Epic Burnup report, which indicates the amount of work that has been completed in the epic.
- Scrum: Count of all stories in the current epic
Generates the area series the Epic Cumulative Flow Diagram report, which indicates the number of stories of the current epic by state.
Breakdowns
- Scrum: Epic
- Scrum: State
Widgets
- Total Story Count
Indicates the total number of stories in the epic.
- Stories Completed
Indicates the number of stories in the epic that are complete.
- Missing Estimates
Indicates the number of stories in the epic that are missing estimates.
Data visualizations
- Epic Cumulative Flow Diagram
- Story Cycle Time
| Title | Type | Description |
|---|---|---|
Epic Burnup |
Line chart |
Shows the epic burnup trends. You can estimate when the epic is likely to be completed. The Epic Burnup report comprises the following series that can be hidden or displayed
based on your preference:
Note: The point at which the Completed Forecast series intersects with or crosses the
Scope Forecast series is a predictor for when the epic might be completed. If the
Completed Forecast series and the Scope Forecast series do not appear to ever intersect,
it is a warning that scope is being added faster than work is being completed. |
Epic Cumulative Flow Diagram |
Area chart |
Monitor the progress of all the stories of your epic between its actual start and end dates. View the number of stories in each state by their arrival to a state, time in this state, and its departure from this state. The Epic Cumulative Flow Diagram report comprises the following areas that can be hidden
or displayed based on your preference:
Note: Stories in Ready and Cancelled states are not included in this report. |
| Title | Type | Description |
|---|---|---|
| Story Cycle Time | Bubble chart |
Identify the time taken for each story in the epic to move from an in-progress state to completion. Each bubble on the graph represents a story. The height of the bubble from the x-axis shows how long that story took to move from an in-progress state to completion. The size of the story bubbles are relative to each other based on their story points. Hovering your mouse cursor over a bubble displays the following details about that story:
From the Story State section towards the right of the report, you can filter the report to view the cycle time of the stories for the selected states. The chart displays the cycle time for each story as the cumulative sum of all duration of the selected states. If there are too many stories at any area of the chart and the bubbles appear crowded on the report, you can zoom in that particular area of the report for a clearer view. |
You can customize the Burnup and Cumulative Flow Diagram reports. For more information, see Customizing Agile 2.0 dashboard reports.