SAFe PI planning board

  • Release version: Xanadu
  • Updated March 12, 2026
  • 5 minutes to read
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    Summary of SAFe PI planning board

    The SAFe PI planning board is a centralized tool designed to help ServiceNow customers plan and manage program increments (PIs) for an Agile Release Train (ART). It enables you to create, assign, and schedule stories across teams and sprints, visualize dependencies, and track feature progress efficiently within a single interface.

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    Key Features

    • Stories and Features toggle: Switch between planning individual stories by sprint or tracking feature progress for the PI.
    • SAFe PI selector: Choose the specific PI you want to plan or review.
    • Feature filter: Filter stories on the board by a selected feature to analyze workload distribution across sprints.
    • Story dependencies: Visualize dependencies between stories across sprints and teams via dependency lines, with color-coded indicators (green, yellow, red) showing the scheduling status of prerequisite stories to help you identify and resolve conflicts.
    • Feature Backlog pane: View and edit features for the selected PI, add new stories, and monitor unassigned or unscheduled stories related to each feature.
    • SAFe Teams view: See up to 15 teams from the ART on the left side of the board, optimizing performance during planning.
    • Team backlog lane: Manage stories assigned to teams but not yet scheduled into sprints, allowing clearer workload planning and easy rescheduling by dragging stories between backlog and sprints.
    • Team sprint lanes: Visualize sprint cadences, view sprint details (duration, story points, capacity), and edit sprint parameters directly on the board.
    • Story cards: Represent stories visually with key indicators such as completion status, story points, dependency status, feature association, and story type. Cards can be moved to assign teams and sprints, and opened for detailed editing.
    • Sprint workload capacity bar: Displays planned workload against team capacity for each sprint, helping to manage and balance team efforts.
    • Zoom and Search: Adjust board views with zoom controls and filter stories using search terms like story numbers or descriptions.
    • Stories list view: Access a traditional list view of all program stories for alternate management and review.

    Practical Use for ServiceNow Customers

    This planning board empowers you to efficiently coordinate PI planning by giving full visibility into story assignments, sprint capacity, and dependency management. It supports iterative planning and re-planning for ART teams, ensuring that workload is balanced and dependencies are properly sequenced to avoid delivery risks. The integration with the SAFe — Unified Backlog plugin allows you to include stories originating from incidents, defects, and enhancements, facilitating end-to-end backlog management.

    By using this tool, you can expect streamlined PI planning sessions, improved collaboration across teams, and enhanced tracking of feature and story progress throughout the increment, ultimately leading to better alignment and delivery of business value.

    Use a centralized board to plan your program increments (PIs) for an agile release train (ART). You can create and assign stories to teams, add and view story dependencies, track stories by sprints, and re-plan these stories if required.

    The SAFe PI planning board contains the following components that guide you during your planning process.

    Stories and Features toggle
    Select the Stories toggle to plan stories of your PI into sprints.
    Select the Features toggle to track the progress of all features of the PI.
    SAFe PI selector
    Select a PI that you want to plan or review.
    Feature filter
    Select a feature that is associated with your PI. By selecting a feature, you can filter the stories on the program planning board and on the feature backlog pane. You can analyze the workload from this feature and understand how the workload is scheduled across sprints.
    Story dependencies
    Visually analyze dependencies between stories of different sprints and teams by using the story dependency lines. Use the dependencies icon (Dependencies icon.) to show or hide these dependency lines. If you choose to hide the dependencies or if the dependencies involve a story that is not present on the board, you can see a colored border on the story card.
    The color of the dependency indicates the way you've scheduled the stories. Possible colors are the following:
    • Green: A prerequisite story is scheduled in a sprint that's before the sprint of the dependent story.
    • Yellow: A prerequisite story is scheduled in the same sprint as the dependent story.
    • Red: A prerequisite story is scheduled in a sprint that's after the sprint of the dependent story. Review the dependency and reschedule the story as required.
    If none of the stories are associated with a prerequisite or dependent story, the dependencies icon (Dependencies icon.) is not visible. For information on how to add story dependencies, see Add dependencies to your SAFe stories.
    Feature Backlog pane
    Use the backlog pane to view a list of all the features of the selected PI. You can do the following actions for a feature:
    • View the description.
    • Edit the information by clicking the feature's name.
    • Add a new story to the feature by clicking Create Story.
    • View the unassigned and unscheduled stories of this feature as cards that show the short descriptions and story points.
    SAFe Teams

    View all the teams of the selected ART toward the left of the planning board. At a time, the planning board can display a maximum of 15 teams. This limit is set to ensure optimum performance of the board during planning activities.

    Team backlog lane

    See the stories that are assigned to the team but that aren't scheduled yet into any sprint.

    If you know which stories must be assigned to the team but you don't know what sprints to use, then you can move these stories from the feature backlog lane to the team's backlog lane. By doing so, you can have a clear idea of the team's workload for the upcoming sprints and then eventually add these stories to the correct sprints.

    You can also unplan a story that has already been scheduled to a sprint by dragging the story card back to the team's backlog. When you later revisit the planning board, you know which team has this story and you can decide on which sprint to use.

    Team sprint lanes

    See the sprint cadences of the teams.

    By pointing your cursor to a sprint's name, you can see the sprint details such as the duration, total story points, and filled capacity. You can click the sprint name to edit details such as group capacity, the planned start date, and the end date.

    While planning your PI, if you know the sprint in which the story would be worked on, then you can move the story card to that sprint.

    Story cards
    See the stories of your SAFe features in the form of cards. You can move these cards around to assign them to teams and to plan them into sprints.
    If you have activated the SAFe — Unified Backlog plugin (com.snc.sdlc.safe.multi_task), then you can also see stories that were added from the triage board into your unified backlog. From the PI planning board, you can double-click a story card to open it in a modal form and edit its details. If the story is created from a record on the triage board, such as an incident, then you can see both the story information and the defect information side-by-side.
    The story cards use the following indicators:
    Figure 1. Legend for story cards on the SAFe PI Planning board
    SAFe PI story card legend.
    Table 1. Indicators for story cards on the SAFe PI Planning board
    Number Indicator description
    1 Story is not complete.
    2 Story is complete.
    3 Story points.
    4 Story is associated with a dependent story. If this band appears in red or yellow, the color indicates that the dependency is not set correctly and needs to be reviewed.
    5 Story is associated with a prerequisite story. If this band appears in red or yellow, the color indicates that the dependency is not set correctly and needs to be reviewed.
    6 Story belongs to a feature that has this color attributed to it. Point your cursor to the dot to view the feature's name.
    7 Story belongs to a feature that does not have a color attributed to it. Point your cursor to the dot to view the feature's name.
    8 Short description of the story.
    9 Story is a regular story. This icon changes with the type of the story record. For example, you can create stories from incidents, enhancements, defects, problems, and other such records.
    Note:
    Stories can be created from enhancements, defects, incidents, or other such records only if you have activated the SAFe — Unified Backlog plugin (com.snc.sdlc.safe.multi_task).
    Sprint workload capacity bar
    Plan a sprint efficiently by using the workload capacity bar that is located under a sprint name. The bar indicates the workload that is planned for the team versus the team's capacity for that sprint.
    If the group capacity of a sprint is zero, then you can't view the details of the sprint load and capacity.
    Zoom in and zoom out
    Adjust the board view using the zoom in icon (Zoom in icon.) and zoom out icon (Zoom out icon.).
    Search
    Filter the stories on the planning board by using a search term. For example, you can enter a story number or a phrase from a short description.
    Stories list
    View the list of all stories of the program by using the standard list view icon (Standard list view icon.).