Associate existing RIDAC (risks, issues, actions, decisions, and request changes) records for a demand

Link existing RIDAC records (risks, issues, actions, decisions, and request changes) to one another for your demand. Associating RIDAC records with each other enables you to keep a record of risks or issues and their outcome for analysis at demand closure and planning. It also helps to track the risks and issues throughout the demand life cycle.

Before you begin

Role required: it_demand_manager

About this task

You can associate one record with multiple different records. For example, you can link one issue record to multiple risk, decision, action, or request change records. Additionally, you can view the converted RIDAC records such as risks converted to issues, decisions, actions, and changes, using the View RIDAC related link.

Procedure

1. Navigate to All > Demand > Demands > All.
2. Select the demand for which you want to associate one RIDAC entry to another.
3. In the Demand form related list, select the RIDAC record.
4. On the form, select the Associate RIDAC related link.
5. In the Associate dialog box, from the Select type list, select the RIDAC record to which you want to associate the selected record.
   For example, if you wanted to associate a risk to an issue, you would select Issue.
6. Select the record number to which you want to associate the selected record from the Associate to list.
   For example, if you wanted to associate the selected risk to issue (ISU0010003), you would select ISU0010003.
7. Select OK.