Issue form

Use the issue form to add an issue to a demand.

Table 1. Issue form

Field	Description
Number	System-generated ID number with a configurable prefix.
State	Current state of the issue. All new issue records are created in the Open state. The available states are: Pending, Open, Work in Progress, Closed Complete, Closed Incomplete, and Closed Skipped
Priority	Urgency of resolving or managing the issue based on possible impact.
Estimated cost	Estimated cost the issue generates.
Impact	Impact on the outcome of the demand if the issue remains unresolved.
Due date	Requested date for the assigned resource to resolve the issue or the date on which the issue must be closed or addressed if not assigned to any resource.
Assigned to	Primary resource assigned to work on the issue resolution.
Parent	Demand to which this issue belongs.
Short description	Brief description of the issue and its potential impact on the success of the demand. As you start typing the title for your issue, related issues that potentially match your issue are displayed. Click the suggestion icon () to select from the list of predefined issue descriptions.
Description	Details of the issue and its potential impact.
Work notes	Information to record and track the work accomplished for resolving the issue.