Resource Allocation form

  • Release version: Xanadu
  • Updated August 1, 2024
  • 2 minutes to read
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    Summary of Resource Allocation form

    The Resource Allocation form in ServiceNow enables precise management of resource assignments within a project or demand. It ensures resource allocations are tracked with accurate start and end dates, aligned with the overall resource plan. This form is essential for confirming and allocating hours, calculating planned and confirmed costs, and handling multi-currency scenarios when applicable.

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    Key Features

    • Start and End Date: Defines the allocation period, which must be within the resource plan’s timeline.
    • Resource Selection: Filters available resources based on group, role, or user specified in the resource plan.
    • Confirmed/Allocated Hours: Displays hours confirmed or allocated to the resource, which roll up to the resource plan for consolidated tracking.
    • FTE and Person Days: Supports different allocation units depending on the Request type selected on the resource plan.
    • Planned and Confirmed/Allocated Costs: Calculates costs based on hours and hourly rates sourced from the resource plan, rate models, labor rate cards, or system defaults. These costs roll up to the resource plan as well.
    • Multi-Currency Support: Displays confirmed/allocated costs in demand or project currency when the PPM Standard Multicurrency plugin is enabled and relevant views are activated.
    • Form Configuration: Some cost fields are not visible by default and require form customization to be added for visibility.

    Key Outcomes

    By using the Resource Allocation form, ServiceNow customers can accurately assign resources within defined timelines and track both time and cost commitments. The form’s integration with rate models and cost calculations ensures financial accuracy and transparency, while multi-currency support accommodates global project needs. This results in improved resource planning, budgeting, and reporting aligned with project and demand objectives.

    Use the Resource Allocation form to resource allocations.

    Table 1. Resource Allocation form
    Field Description
    Start date

    Start date for the resource allocation. The start and end dates must fall within the dates of the resource plan.
    End date

    End date for the resource allocation.
    Resource

    Resource to be allocated. The lookup results are filtered by the group, role, or user selected on the resource plan.
    Confirmed/Allocated hours

    Number of hours that the system confirms or allocates to the resource when the resource plan is confirmed or allocated. Confirmed and allocated hours roll up to the Confirmed/Allocated hours field on the resource plan.
    FTE

    Number of units for the full-time equivalent selection.

    This option appears if you selected FTE for the Request type field on the resource plan.
    Person Days

    Number of units for the person days selection.

    This option appears if you selected Person Days for the Request type field on the resource plan.
    Planned cost

    Planned cost of the resource.

    Planned Cost = Planned hours * hourly rateThe hourly rate is derived from one of the following sources:
    • Resource rate from the resource plan, if the Rate override option is selected.
    • Rate model, if it is populated on the project or demand to which the resource plan is associated.
    • Labor rate card, if rate model is not available.
    • System property com.snc.time_card.default_rate if all the other conditions fail.

    Planned costs roll up to the Planned cost field on the resource plan.

    The field is not visible on the form by default. Configure the form to add this field if it is not visible.
    Confirmed/Allocated cost

    Cost of the resource.

    Confirmed/Allocated Cost = Confirmed/Allocated hours * hourly rate

    The hourly rate is derived from one of the following sources:
    • Resource rate from the resource plan, if the Rate override option is selected.
    • Rate model, if it is populated on the project or demand to which the resource plan is associated.
    • Labor rate card, if rate model is not available.
    • System property com.snc.time_card.default_rate if all the other conditions fail.

    Confirmed and allocated costs roll up to the Confirmed/Allocated cost field on the resource plan.

    The field is not visible on the form by default. Configure the form to add this field if it is not visible.
    Confirmed/Allocated cost in demand currency Confirmed/Allocated cost of a demand task in demand currency when the PPM Standard Multicurrency (com.snc.ppm_multicurrency) plugin is activated and Demand Currency view is enabled.
    Confirmed/Allocated cost in project currency Confirmed/Allocated cost of a project task in project currency when the PPM Standard Multicurrency (com.snc.ppm_multicurrency) plugin is activated and Project Currency view is enabled.