Activate database rotation

For new instances, database rotation is active by default. If you are upgrading from a previous version, you can activate the Database Rotations plugin if it is not already active.

About this task

Note:

Deployment of this plugin should be executed in partnership with a ServiceNow representative.

If it is not already active, you can activate the Database Rotations plugin if you have the admin role.

Procedure

1. Navigate to All > System Applications > All Available Applications > All.
2. Find the plugin using the filter criteria and search bar.

   You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

3. Select Install to start the installation process.
   Note:

   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

   You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

What to do next

Do not activate the Database Rotations Default Tables plugin. Instead, specify the tables manually, after consulting a ServiceNow representative.