You can create a module to open a form with pre-populated template data.
Before you begin
Role required: admin
About this task
Child templates are only applied if the parent template is applied from a module.
Child templates are not applied by applying a template to a new form.
Procedure
-
Point to the application menu, such as Self-Service, and
click the edit application (pencil) icon.
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In the Modules related list, click
New.
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Fill in the Title and Order
fields as appropriate.
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In the Link Type form section, in the table field, select the table you want to
create the form in.
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In the Link Type field, select URL (from
Arguments).
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In the Arguments field, enter
<table>.do?sys_id=-1&sysparm_template=<templatename>
The <table> is the name of the table you selected
for the table field, for example incident. The
<templatename> is the name of the template you
want to use to pre-populate the form, for example Incident call
type.
-
Click Submit.
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Refresh the application navigator to view the new module.