Make a field dependent

A choice or reference field can be declared dependent on another field on the same table to limit the values available to select based on the value of the dependent field.

Before you begin

Role required: personalize_dictionary or admin

About this task

If a required dependency does not function as expected, as might happen if there is a many-to-many relationship between the fields, consider using reference qualifiers to accomplish the goal.

Note:

• Fields cannot be made dependent on derived fields.
• When you create a dependency between reference fields (similar to assignment group and assigned to), you must add _group to the name of the field on which the other is dependent on to get the expected behavior. See KB0998861: Dependent field does not work as expected on task "Assigned to" field for more information.

Procedure

1. Navigate to a form that contains the field that you want to make dependent on another field.
   For example, to configure a field in the Incident [incident] table, navigate to All > Incident > All and select New.
2. Right-click the field label in the form and select Configure > Dictionary.
3. From the Dependent field tab, select Use dependent field and select the name of the field that this field will depend on.
   Note:

   For some field types, you may only need to enter the name of a field in the same table on which the field depends.
4. Select Update.

Dependent field

In the example below, the Subcategory field is made dependent upon the Category field. On an incident form, the value selected for the Category field determines which options appear for the Subcategory field.

Related concepts

• Reference qualifiers