Range calculator scripts

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
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    Summary of Range Calculator Scripts

    Range Calculator Scripts in ServiceNow allow users to define and manage time range restrictions for parent records in timeline pages. These scripts facilitate the updating of parent records when associated child record spans are adjusted, ensuring accurate timeline representation.

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    Key Features

    • ExampleUpdateParentsRangeCalculator: Updates parent records when a child record's span is modified. It checks the child record's table and updates the parent release dates if necessary.
    • ExampleMinRangeCalculator: Determines the earliest start date and latest end date for a specified range, allowing for efficient time management within the associated records.
    • ExampleMaxRangeCalculator: Similar to the Min Range Calculator, but focuses on defining the latest end date for the specified span.
    • Utility Functions: Each script includes functions to convert date formats and log messages, enhancing script functionality and tracking.

    Key Outcomes

    By implementing these scripts, ServiceNow customers can:

    • Ensure parent records accurately reflect changes made to child record timelines.
    • Facilitate better project and sprint management by maintaining accurate date ranges.
    • Enhance overall data integrity within timeline pages, leading to improved operational efficiency.

    You can specify a script include that calculates range restrictions and processes parent updates in a timeline page.

    Range Calculator Scripts

    Following are three examples of script includes that help specify range restrictions.

    ExampleUpdateParentsRangeCalculator

    Updates parent records when a child record span is moved or resized in the timeline.
    var ExampleUpdateParentsRangeCalculator = Class.create();
    ExampleUpdateParentsRangeCalculator.prototype = {
    initialize: function() { },
    updateParents: function(id, table, startDate, endDate){
     if (table == "rm_sprint"){
       var releaseID;
       var sprint = new GlideRecord(table);
       sprint.addQuery('sys_id', id);
       sprint.query();
       if (sprint.next())
         releaseID = sprint.release + "";
       if (releaseID) {
             var now_GR = new GlideRecord("rm_release_scrum");
             gr.addQuery("sys_id", releaseID);
             gr.query();
             if (gr.next()) {
               if (startDate  && startDate < this.getTimeMs(gr.start_date))
                   gr.start_date = this.getTimeObject(startDate); 
               if (endDate && endDate > this.getTimeMs(gr.end_date))
                  gr.end_date = this.getTimeObject(endDate);
                  gr.update();
             }
        }
      }
    },  
    getMinRangeDetails: function(id, table){ return [-1, -1, "", ""]; },
    getMaxRangeDetails: function(id, table){ return [-1, -1, ""]; },
    getTimeMs: function(date){ 
      return new GlideScheduleDateTime(date).getMS(); },
    getTimeObject: function(timeMS) { 
      var gdt = new GlideDateTime(); 
      gdt.setNumericValue(timeMS); 
      return gdt; },
    logMessage: function(message){ gs.log(message); },
    type: 'ExampleUpdateParentsRangeCalculator'
    }

    In this example, the span is identified based on the id and table from function(id, table, startDate, endDate).

    ExampleMinRangeCalculator

    Defines the earliest start date and the latest end date for a specified span.
    var ExampleMinRangeCalculator = Class.create();
      ExampleMinRangeCalculator.prototype = {
          initialize: function() { },
          updateParents: function(id, table, startDate, endDate){ },
          getMinRangeDetails: function(id, table){
               var min = -1;
               var max = -1;
               var minID = "";
               var maxID = "";
               if (table == "rm_release_scrum"){
                        var now_GR = new GlideRecord("rm_sprint");
                        gr.addQuery("release", id);
                        gr.query();
                        while(gr.next()){
                             var start = this.getTimeMs(gr["start_date"]);
                             var end = this.getTimeMs(gr["end_date"]);
                             var id = gr["sys_id"];
                             if (min == - 1 || start <= min){
                                    if (start != min)
                                         minID = "";
                             min = start;
                             minID += "," + id;
                             }
                             if (max == -1 || end >= max){
                                        if (end != max)
                                                maxID = "";
                                        max = end;
                                        maxID += "," + id;
                                }  
                         }
                }
            return [min, max, minID, maxID];
    },
    getMaxRangeDetails: function(id, table){ return [-1, -1, ""]; },
    getTimeMs: function(date){ return new GlideScheduleDateTime(date).getMS(); },
    getTimeObject: function(timeMS) { 
      var gdt = new GlideDateTime(); 
      gdt.setNumericValue(timeMS); 
      return gdt; },
    logMessage: function(message){ gs.log(message); },
    type: 'ExampleUpdateParentsRangeCalculator'
    }

    ExampleMaxRangeCalculator

    Defines the earliest start date and the latest end date for a specified span.
    var ExampleMaxRangeCalculator = Class.create();
    ExampleMaxRangeCalculator.prototype = {
       initialize: function() { },
       updateParents: function(id, table, startDate, endDate){ },
       getMinRangeDetails: function(id, table){ return [-1, -1, "", ""]; },
       getMaxRangeDetails: function(id, table){
          if (table == "rm_sprint"){
             var sprint = new GlideRecord(table);
             sprint.addQuery('sys_id', id);
             sprint.query();
             if (sprint.next())
                releaseID = sprint.release + "";
             if (releaseID) {
                var now_GR = new GlideRecord("rm_release_scrum");
                gr.addQuery("sys_id", releaseID);
                gr.query();
                if (gr.next())
                   return [this.getTimeMs(gr.start_date),
                    this.getTimeMs(gr.end_date), gr.sys_id];
             }
          }
          return [-1, -1, ""];
       },
       getTimeMs: function(date){ return new ScheduleDateTime(date).getMS(); },
       getTimeObject: function(timeMS) { 
         var gdt = new GlideDateTime();
         gdt.setNumericValue(timeMS); 
         return gdt; },
       logMessage: function(message){ gs.log(message); },
       type: 'ExampleUpdateParentsRangeCalculator'
    }
    Use the following two functions to obtain the correct start and end dates in the three example script includes provided for reference.
    getTimeMs: function(date){
            return new ScheduleDateTime(date).getMS();
        }
    getTimeObject: function(timeMS) {
            var gdt = new GlideDateTime();
            gdt.setNumericValue(timeMS);
            return gdt;
        }