Enable deny list for attachments (instance security hardening)

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Use the glide.security.attachment_type.use_blacklist property to designate if the ServiceNow AI Platform should validate the attachment against a specified exclusion list.

    Note:
    Do not set the glide.security.attachment_type.use_blacklist property to true until you have configured the glide.attachment.blacklisted.extensions and glide.attachment.blacklisted.types properties. To learn more, see Specify denied extensions and Specify denied file types.

    More information

    Attribute Description
    Property name glide.security.attachment_type.use_blacklist
    Configuration type System Properties (/sys_properties_list.do)
    Configure in Instance Security Center Yes
    Purpose Restrict upload (Insert/Write/Update) operation of attachments with questionable file extensions and file types, such as exe, dll, jar, text/html.
    Recommended value true
    Functional ImpactNo functionality impact unless there is an attempt to upload any file extensions or file types that are specified under exclusion listed properties (glide.attachment.blacklisted.extensions and glide.attachment.blacklisted.types)
    Security risk (Medium) A malicious user can upload malware infected attachment with common executable file extensions and/or types.
    Workaround Properties are available in the base system that address the same issue with inclusion lists instead of exclusion lists. To learn more, see:

    To learn more about adding or creating a system property, see Add a system property.