System parameter configuration

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • Use system parameters to configure the functionality of the Conversational Analytics dashboard.

    Use the following system parameters to configure the functionality of the Conversational Analytics dashboard. You must have the Chat Analytics Admin [chat_analytics_admin] role.

    Table 1. Conversational Analytics dashboard system parameters
    Functionality System parameter Description
    Debug sn_ci_analytics.logging.verbosity Set this parameter to "debug" to see the debug logs for conversational analytics. The setting makes the logs verbose with debug information.
    Reasons sn_ci_analytics.ca.reason_max Sets the maximum length of reason strings. The default is 1000 characters.
    Hash sn_ci_analytics.show_hashed_user_id
    1. Set this parameter to true to display hashed user Ids on the Conversations and Users pages in the dashboard. The default is false.
    2. Provide read access to Hashed User ID column in the Users (sys_user) table.