Integrating Virtual Agent with enterprise messaging apps

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • Integrating enterprise messaging apps such as Slack, Microsoft Teams, and Workplace with ServiceNow® Virtual Agent associates the app with your ServiceNow instance to facilitate conversations across the enterprise.

    Conversational integrations are available for Slack, Microsoft Teams, and Workplace from the ServiceNow Store.