Integrating ServiceNow Virtual Agent with Slack

  • Release version: Xanadu
  • Updated November 5, 2024
  • 1 minute to read

    • Enables ServiceNow® Virtual Agent to integrate with the Slack application.

    The Virtual Agent integration with Slack creates a one-to-one association between the ServiceNow instance that you are installing from and the Slack workspace in which the integration runs. By default, Virtual Agent supports one-click installation that integrates one Slack workspace with one ServiceNow instance, which uses the Now Virtual Agent by default.