Conversational Integration with Workplace from Facebook

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • Enable requesters to chat with Virtual Agent or live agents using the Workplace from Facebook application.

    As of September 1, 2025, Conversational Integration with Workplace from Facebook is no longer deployed, enhanced, or supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.