Verify EAP configuration for migration from SAFe

  • Release version: Xanadu
  • Updated July 31, 2025
  • 1 minute to read

    • Ensure that the right EAP configuration which suits your current SAFe configuration is active and that the required work types are selected.

    Before you begin

    Check the SAFe application (Essential SAFe or Portfolio SAFe) that is currently in use in your ServiceNow instance.

    Role required: admin

    About this task

    Procedure

    1. Navigate to All > Strategic Planning > Enterprise Agile Planning > EAP Configurations.
    2. Activate the EAP configuration that you need and verify that the required work types are allowed.
      1. Open the EAP configuration record.
      2. Enable the Active field.
        • For Essential SAFe: Activate Essential Configuration.
        • For Portfolio SAFe: Activate Portfolio Configuration.
      3. In the Work types allowed field, ensure that Epic, Feature, and Story are added to the Selected list.
    3. Save the form.

    What to do next

    Verify table, field, and choice mapping between SAFe and EAP.