Add decisions for a project

  • Release version: Xanadu
  • Updated August 1, 2024
  • 2 minutes to read
  • As a project manager, develop a plan to manage risks and issues proactively with solutions. Add the solution for a risk or issue to a project in the form of a decision. You can also convert a risk or an issue to a decision or a decision to an action or a request change.

    Before you begin

    Role required: it_project_manager

    Procedure

    1. Navigate to Project > Projects > All.
    2. Select the project to which you want to add a decision.
    3. In the Decisions related list, click New.
    4. On the Decision form, fill in the fields.
      Table 1. Decision form
      Field Description
      Number System-generated ID number with a configurable prefix.
      State Current state of the decision. All new decision records are created with Open state.

      The available states are: Pending, Open, Work in Progress, Closed Complete, Closed Incomplete, and Closed Skipped

      Priority Urgency of approving or implementing the decision based on possible impact.
      Decision status Status of the decision. The available options are: Pending, Approved, and Rejected.
      Impact Impact on the outcome of the project if you do not implement the decision.
      Approval required Option for determining whether approval of the decision is required.
      Estimated Cost Estimated cost of implementing the decision.
      Due date Requested date on which the decision must be approved or implemented.
      Assigned to Primary resource assigned to work on the decision. The default value is the name of the user creating the decision record.
      Parent Project number to which this decision belongs.
      Show on project status report Option to specify whether the decision information should be included in the project status report.
      Short description Brief description of the decision such as what the decision is about, who made it, what it affects, and the decision outcome.

      As you start typing the title for your decision, related decisions that potentially match your decision are displayed.

      Click the Suggestion icon (Suggestion icon) to select a description from the list of predefined decision descriptions.

      Description Details of the decision and its potential impact.
      Work notes Information to record and track the status of decision implementation or approvals.
    5. Optional: Search in the knowledge base for any article related to the decision.
      1. Click the search knowledge icon (Search knowledge icon).
      2. If you find relevant articles, click the title of an article to view its content.
      3. If you want to include the content of the article in the issue, click Attach to Decision.
        The article content is copied in to the Description field of the Decision form. You can modify the text if necessary.
    6. Click Submit.

    What to do next