New event form

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • use the New event form to add tasks, events, and appointments to your calendar.

    Table 1. New event form
    Field Description
    Name Enter a descriptive name for the event.
    Type Select a type from list.
    • Time off: Personal time off.
    • Appointment: A type of administrative task.
    • Meeting: A work-related meeting.
    • Phone call: A work-related phone call.
    • Task work: A task in the ServiceNow system, such as an incident or a change that you're assigned to.
    Task

    Select the reference lookup icon and select the task that needs to be done.

    This field appears only if you selected Task as the type of activity.

    Note:
    This action does not add you to the Assigned to field on the task form.
    When

    Choose the start and end date and time, or select the All day option.

    Important:

    When you select All day for a Time off event, the system allocates 24 hours for that day, not the standard 8-hour work schedule. To book time off for only your working hours (for example, 8 hours), specify the exact start and end times instead of selecting All day.

    The allocated hours for an event are calculated based on the duration between the start and end times you specify. To align time off with your work schedule, see Resource schedules.

    Do not use this field to set repeatable events.
    Repeats

    Select the frequency that the activity repeats, such as Daily, Weekly, Monthly, or select Does not repeatif this event is a non-repeating event.

    For example, if you have a task that you want to work on Monday and Friday, set a weekly repeatable event for Monday and Friday. See Create repeatable events.
    Repeat every

    Enter a number that represents the frequency.

    This field appears only if you selected Daily, Monthly, or Yearly in the Repeats field.
    Repeat on

    Select the days of the week to repeat the activity.

    This field appears only if you selected Weekly in the Repeats field.
    Repeat until

    Select an end date.

    This field appears only if you select Daily, Monthly, or Yearly in the Repeats field.