Mid Server Upgrade

B Ashok
Tera Guru

‎10-21-2022 04:23 AM

Hi Team, 

 

I recently installed midserver in one of the VM, ( Rome version ). now we upgraded our ServiceNow to SanDiego version. Mid server is showing errors.

 

BAshok_0-1666350102228.png

Do I need to re-install again by download setup, install on VM or Is there anything I need to do ? Please help. 

 

Last time I did below steps : 

Download setup file on vm

Opened Config file added URL, mid server account and  password details

run the Start MID NT batch file. 

then I was able to see MID Server in ServiceNow. 

Validated the server

 

do I need to run the file again. please help me. 

 

Thanks

Ashok 

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Maik Skoddow
Tera Patron
Tera Patron

‎10-21-2022 04:25 AM

Hi @B Ashok 

basically MID Server is able to update by itself but only in case the MID Server is able to connect to internet.

Maik

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B Ashok
Tera Guru
In response to Maik Skoddow

‎10-21-2022 05:37 AM

VM connected to internet, but still getting error.  

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Maik Skoddow
Tera Patron
Tera Patron
In response to B Ashok

‎10-21-2022 06:26 AM

Hi @B Ashok 

the MID Sever is the most complex topic in the ServiceNow universe and there are tons of reasons why the MID Server update is not working. Just saying "VM connected to internet, but still getting error. " is absolutely not helpful and therefore I cannot help you!

 

But you can have a look on my page https://www.servicenow.com/community/itom-articles/platform-mid-server-knowledge-troubleshooting-res... 

 

Unfortunately it is a bit broken due to the migration from the previous Community portal, but you will find a lot of pages which may help you.

 

Maik

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Community Alums
Not applicable

‎10-21-2022 05:53 AM

Hi @B Ashok ,

Run the file agian.

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