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Resolved! PDI plugin was not activated

Hello, Link to "Instance Help" doesn't work in the email I received that my PDI plugin activation failed.So I hope I can get help anyway. My personal dev instance dev199886 tried to activate the CSM plugin and failed. I'd like some assistance with th...

felladin by Tera Guru
  • 495 Views
  • 3 replies
  • 1 helpfuls

Configurable Workspace not opening in new window

Hi All, I have created a new configurable workspace, I have a requirement to open configurable workspace in new window whenever I click on the Workspace dropdown where we have all the workspace listed I need my workspace to open in new window when I ...

Creating a "New Record Menu" for CSM configurable workspace

I was trying to create a new record menu for my CSM Configurable workspace, but when I try to choose the workspace setting only Agent Workspace is showing. How do I add workspaces to the workspaces setting or to the All workspaces table?    

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Misgana by Tera Guru
  • 2754 Views
  • 5 replies
  • 14 helpfuls

Adding Survey link to Image in Notification

Hi there,   Wondering if there's a way to add a URL to an IMAGE file within a Survey Notification?  I've added the image to the notification, selected the image, and then selected the link button with in the HTML bar... but does not seem to allow thi...

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How i can send a post message to teams from Servicenow

Hello Team,i have integrated the teams with ServiceNow,but I am unable to send the post message properly, can someone please help me on this as it is very urgent.i am attaching the screenshot of the message. i want the message like thatopened byshort...

Community Alums by Community Alums  
  • 205 Views
  • 1 replies
  • 0 helpfuls

UI action

I created one UI action .When I click the UI action assigned to field is removed and state changes to new its working fine but after refresh the page its work . How do without refresh we can achieve.

Latest comment not populating via email script

Hello, I am currently trying to populate the latest additional comment added (where any user is tagged with @ mention) of a particular table with help of a custom email script. Notification utilized : Activity Stream Mention Email  (Notification is r...

How to Configure Auto assign the work order task

 Hi Team has any one work on Auto assign Ui action in work order task( (FSM) In pdi Auto assign ui action is working .we want to configure same functionality in requirmentCan any one guide me steps Please. AUTO ASSIGN: AFTER AUTO ASSIGN (Clicked):Ass...

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Research by Tera Guru
  • 813 Views
  • 1 replies
  • 0 helpfuls