Can someone give me a simple, logical explanation? I am a data scientist and receive research requests via Service Now. (I don't know why.) Some of these requests take months to complete. Someone closed a RITM accidentally by marking it "Closed Comp...
Hi all, The requirement is auto populate certain field values from linked Complaint Case into the Complaint task's description field. Also, want the field attribute to be in bold For example, Account: ServiceNowContact: Fred Luddy I have tried an aft...
Hi all,We have special handling notes setup on accounts to display as a popup.So when a user opens up a case for this account, it displays the popup for special handling note. My question is can we suppress this popup for specific roles?For ex: when ...
I want to use the vast amount of past emails as knowledge articles. As a possible method:　1. Import emails into kb_knowledge.xlsx using VBA.　2. Import kb_knowledge.xlsx into kb_knowledge.list. I think the VBA's code will be very difficult.If you have...
Workspace Form Layout for Order and Order Line forms are showing as LabelHi Everyone While changing the form layour of Order and Order Line Item tables, we have identified that Workspace view is showing four sections "Label" and we are not able to mo...
Hi Team,Can anyone help me country name is Korea, Republic of. but it is splitting up into choices.one is Korea and other is Republic of. What could be the reason.
Hi Everyone, I have a the below requirement. I created a custom table and placed the same in the workspace and created a button on the workspace which will create a new record in that particular table.On click of add application, it opens a modal dia...
Hello all, The requirement is to make "Needs Attention = true" in my case - if the Follow up date is reached. I have tried via the BR approach, but somehow the logic is wrong. Any help for this would be really helpful. Regards,Sreesh Surendran
how to create reports with percentage in ServiceNow.
HiI want to remove the ServiceNow logo from the 'Change Password' screen.If there are specific steps, that would be great
Hi,I'm attempting to bulk edit the state field in the CSM workspace. I have admin access, but I can't edit it. I attempted to create an ACL for list_edit, but that too did not work. Can somebody assist me with what is missing on my end?Thanks,JRY
Hi I have successfully completed the setup of the Amazon Connect integration with ServiceNow. I would like to know what the next steps are after the setup is complete.Any guidance, resources, or step-by-step processes will be greatly appreciated. Tha...
I want to hide the text in the red frame of the image.If anyone knows how to do this, please let me know.please help me,,,thank you
Hello everyone,We would like to provide our customers with an overview in our customer portal where they can see which CIs and services are currently undergoing maintenance. We would like to use the Data Portal List Widget for this.We have already in...
