Hi everyone,I am using a ServiceNow instance upgraded from the Zurich release to the Australia release.I updated the following under System Properties > Basic Configuration UI16:Page header captionBrowser tab titleBanner image (logo)After clicking Sa...
I was testing behaviour of client script and ui policies, where field A was there on which i configured a client script which does make that field readOnly and a UI policy which makes that field mandatory,Form behaviour was such that, the field becam...
Hello, I am updating a catalog that is in an order guide. I am adding additional locations under "Access Needed", please see the screen shot below. First, I went to "Variable Sets" then I selected the "Question" tab, added "Access Needed", under...
Hi team , i using the widget on record producer in from that code i'm calling event and in onload script i'm setting the values but not setting thevalues getting java script error at the time of loading the record producer. How can i resolve the iss...
Hi folks,We have identified a data discrepancy issue where the ServiceNow Table API intermittently returns fewer records than expected when multiple API calls are executed in parallel. The occurrence is entirely random with no noticeable patterns obs...
Hi, We are trying to see if anybody has had success fetching in stock devices (new laptops puchased by customers) that OEMs register on intune's autopilot.We have a customer who has laptops on that are enrolled in autpilot but are not being ingested ...
Hi Folks,I'm using IntegrationHub ETL and have a source record that contains data for both a parent and child record.Example:Parent: cmn_locationChild: cmdb_ci_network_sitecmdb_ci_network_site.location references cmn_locationMy requirement is to crea...
Hi all i need helpI want to use some standard out of box performance indicator but scope of this indicator is not in Global application workspace. Scope of this indicator is in specific application workspace. Because of this, I can not able to apply ...
Hi Team, We have a requirement where HR Live Chat should not be available for Belgium users.As part of the implementation, I added the following Context Script on the Live Agent Support topic (Virtual Agent Designer → Live Agent Support → Properties ...
Hi Team,I have a dc instance setup by someone and want to get the deployment plan from the instance to deploy it on a local instance. Is it possible to do it?
Hi everyone, I have a question about widgets in Employee Center. We are building a new widget to submit data to a custom table. One of the functionalities is to automatically save the form data at short intervals. The widget is intended to be used by...
The OOTB popup for Configuration Item is ridiculously long. How/where can I make changes to this layout? The sys_popup form layout seems to only apply to the classic form views. #SOW#serviceoperationsworkspace
Hi everyone, I’m running into an issue with Service Operations Workspace (SOW) where the Change Record loads with a blank Overview tab, and I’m hoping someone can point me in the right direction. Here’s what I’ve already validated: I am using base UI...
I have a data visualization that requires a use case to change the color of the visualization based on the metric through a repeater. That is why I am not using the static input for the visualization. For testing purposes I am visualizing a random me...
Context & ObjectiveBy default instance@service‑now.com email for notifications and inbound processing.Our goal is to have emails appear from our own domain (e.g., helpdesk@clientdomain.com) and process inbound emails via ServiceNow seamlessly.Tried c...