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Create a change after RITM is created in workflow

After the approvals, a Standard Change should be created and assigned to the group "XXX ", the RITM & RITM Task get auto closed after the change is created and the change should relate to the RITM previously created using as reference two templates c...

sai kiran1 by Tera Contributor
  • 1277 Views
  • 2 replies
  • 0 helpfuls

RITM variables(variable editor) not being editable

Hi, We have a client script on the RITM table to make the RITM variables in the variable editor to be editable for the below condition:when requested for in the RITM is same as the logged in user, stage is work in progress, approval is requested and ...

Naga14 by Tera Contributor
  • 2960 Views
  • 7 replies
  • 0 helpfuls

Resolved! How to CC in a Email Notification dynamically

Hi  I have created a Notification to send when a Business application is Retired . Now I have to copy the manager of the application in the Notification for that I created a Email script as below : Name: Notif_Name function runMailScript(/* GlideReco...

Community Alums by Community Alums  
  • 2528 Views
  • 5 replies
  • 0 helpfuls

Adding a Trend encoded query to a Business Rule

In a Business Rule, I'm wanting to add the following Trend search: When I right click on the query and select 'Copy Query', it appears as:sys_created_onDATEPARTMidnight hour@javascript:gs.datePart('hour','0','GE')^sys_created_onDATEPART8 am hou...

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Resolved! Input values in Condition field in ATF.

Hi All, I have a requirement where I need to input value in the highlighted box.I have tried setting the value but the field is not present and I have also tried using Custom UI steps. Forms are not supported by Custom UI steps. Use the Form Step cat...

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Shaqeel by Mega Sage
  • 945 Views
  • 1 replies
  • 2 helpfuls

How to schedule a report to any SharePoint address

Hi ServiceNow team, Hope you all are doing well!Please help me to answer this below query.Can we schedule a report to any SharePoint address? Means if we schedule a ServiceNow report in excel format and that excel will directly attach to SharePoint, ...

Resolved! Embedded SP Widget Options

Dear community! I have a question regarding Service Portal Widgets and their options. Actually, I'm not even sure (I guess so) whether it is possible to do what I'm trying to. Let me explain it with the code: In a portal page, I've got a widget. The ...

Alex240 by Giga Expert
  • 13918 Views
  • 14 replies
  • 2 helpfuls

Resolved! UI Builder Calendar

Hello all. So, I have put together a quick ui builder calendar, but I seem to have issues with the labels on the bars. Only the first entry has the label information all other entries are blank. I would like all the others to be the same format as th...

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PeteM1 by Tera Contributor
  • 2227 Views
  • 4 replies
  • 2 helpfuls

Increment a string field that ends with a number by 1

Hi, We have a form automation that creates a new server.  One of the requirements is to check to see if the server requested has already been created in our CMDB and if it already exist then check for the next available number. Our servers have a nam...

Dazler by Mega Sage
  • 1755 Views
  • 10 replies
  • 0 helpfuls

Task numbers are not auto incremented

Hi,I have created a business rule to auto create 5 incident tasks when certain conditions are met.But 5 incident tasks have the task number. Please check and advise how i can get different numbers for each incident task.

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Community Alums by Community Alums  
  • 1642 Views
  • 6 replies
  • 0 helpfuls