I have created a CI field that is a list. How can i write an encoded query to change the line that is not working below to an encoded query are both the queries on line 5 and 6 the same? I am trying to match a CI that is in a list. if (current.u_...
Hi, I have this task where I have to develop a field within a form, it's a record producer used for Support purposes. This field aims to collect email addresses, whether existing within SN or not.The watch list functionality will solely facilitate th...
I have created custom table and a flow designer for a catalog item So, in the respective flow designer I need to call the above created custom table. Kindly help me with itRegards,Nagendra
Hi Everyone, I've just been curious.Wiki says this is a correct way to insert a record in a table using GlideRecord:http://wiki.servicenow.com/index.php?title=GlideRecord#Insert_Methods var gr = new GlideRecord('to_do'); gr.initialize(); gr.name = ...
Hello!In our instance (Helsinki), we currently have inbound emails generating Call records for our Service Desk to work and determine the appropriate path (Incident, Request, etc.).On this inbound email action, I have attempted to add a script under ...
Hi,Can any one help, on clicking the ui action button on current form on workspace it should open new form without saving current form in the next tab of workspace!!Please help me in this, thanks in advance.
Hi Connection,Good Day!Need assistance! In how many ways can micro azure integration can be done in ServiceNow, there is not design document available, no SME's available in the project as I don't have much knowledge in integration finding very diffi...
Hello.We're looking to start using Change Management in anger. As a result I'm reading all I can about it and how to configure things.Can someone explain to me (or point me at the relevant doco) whether or not I should be using Workflows or Flow Desi...
Hi, Community.I have had the same issue with several attempts when I try to create a new Record Producer Experience in App Engine Studio. In the step where I'm adding two column sections to the Question Destination, there is an error "Unable to updat...
Hi, I'm configuring contextual search in 2 record producers. In one of them, I was able to configure it as desired (returning articles of just one knowledge base and catalog items of which meta starts with 'dwp'). In the other record producer, I can'...
I have a requirement to add the templates on the form. But each template is having different subjects.I have added subjects on the email client template. And I have created one custom field on the form for adding the condition in the email template. ...
I have a glide list/multireference field and I need to Trigger email notification using event for only the new user selected from the Glide list Type field. For example: their are A,B users selected in the field and then C is selected and saved so ne...
Cascade data from one catalog item to another catalog item without using order guide and second catalog item should be triggered when first catalog item is requested, and in first catalog item SC Task in work notes the second catalog item RITM number...
On the Change Request form when I click on the Copy Change button the attachment should be copied over to the new CR form only up to the Review state When I click the same Copy Change button in the Closed or Cancelled state the attachment should be ...
Hello Experts,I would like to know the role required to create an update set I checked the service document but they didn't specify any role. Could anyone please tell me which specific role needs to create an update set in ServiceNow?
