How Can I use Decision Table and Flow Designer to Trigger Parallel Catalog Tasks to different Groups Dear ServiceNow Community Friends, I am struggling to create a solution using a 'Decision Table' and 'Flow Designer', to trigger Catalog Tasks to dif...
I have an event called "knowledge.expiring" that I'd like to kick off every day (say at 7:00 a.m.) so that it looks to see if there are any knowledge articles that have a "Valid_to" date in 30 days. If they do, the event will fire a notification to t...
Hi All,I have a record on the sys_email table whenever an email is sent from the tool to the servicenow. These records have the body of mail in HTML format. When I right-click on it and click preview mail, then it shows me the whole proper body of th...
Servicenow Custom URL is redirecting to ServiceNow Login page instead SSO page. Kindly help in identify issue
On service Portal how to create one new page where we should Display CMDB table list for this 4 column Name, Source, IP Address, Environment.
Hi All, In catalog we have sys_user_group reference variable, in prod SNC_internal role user try to raise a request they can't able to select the group in reference variable it shows "no group found" the Admin and ITIL role user able to see the group...
Hi All, I have a requirement that I have created a field which is visible only during approving the request through agent workspace. When the approver has filled the field and the request is moving to next level, at that time the current approver abl...
Hi All, I am getting this error, when I run a flow designer. In flow designer, We have created a custom action and there we used to call a script include(We have not added any inputs and outputs). Just called script include. this is the error: Error:...
We are using getClassDisplayValue in a integration to get the table name, it works fine. But In some cases the script include where we process the REST transaction is running into error. We observed that this is happening when the user preferred lang...
I'm having some trouble with one of my reports. The report is looking at the incident table for incidents where the state is one of "On Hold", "Resolved", "Closed", or "Canceled", but I'm not seeing "Resolved" in the chart. How can I fix this?
I found the below script on different Community postings that checks to see if a Catalog Item request has an attachment. I modified the "if" to match my variable so it checks that the Request Type variable is "Report Submission". When I submit a te...
Hi! When create an RITM, an email is sent out and an approval is requested. According to the logs, the email is sent correctly but it is not showing in the notes. Does someone know why? and how to fix it?
Can someone please let me know the steps involved on how to create a Service portal from scratch to show only a record producer for a custom-scoped application?
I have been asked in an interview how I could add a role to 2000 groups at a time. Can anyone answer me the possible way of doing that??
Hello, I'm having an item variable that needs to be hidden on Catalog form, RITM and SCTASK levels but displayed under the tab of Addition Details in Portal. However, its visibility is controlled by the value of another variable. Is there any suggest...
