MSLAPS integration with ServiceNow
MSLAPS integration with ServiceNowI am looking for the documentation of MS Laps integration with ServiceNow and the use cases for it.
Forum Posts
Based on assignment group in incident form add or remove option
If assignment group is null means remove the option and if not null means add option the state field I tried this code but not working Any one help me here
Add new field in KB article search results - Native UI
Hello All,How to add other field in the KB articles search results please? For now we have Knowledge Base and Category.If we want to add field there? How can we do that? Thank you!!
Resolved! What is gsftSubmit()'s param??
Hello, expert.I am currently investigating the function gsftSubmit().I found out that this function is used in UI actions and it is a function that executes the UI action server side again within the UI action. However, I don't understand why this fu...
Resolved! Add 2nd RITM to REQ via add cart api script
Within a parent request and based on an if condition, i would like to create a second RITM using the Cart API script. I am able to create a separate request using the cart API however would like to create a second RITM instead to ensure both reque...
Need help in doing end to end analysis for the renaming of Groups
Hi All, We got a requirement for renaming the groups(sys_user_group) and I would like to do the impact analysis before updating any group name.I am not sure which all places I should look for impact analysis of this update, Any pointers here will be ...
Adding CI's in CMDB will capture in update set
Hi Community, Adding CI's in CMDB will capture in update set or not Thanks,Srinivasu
Autocompleter
Hi Team, I used auto completer to display the name and account number. Is there a way to display both the name and account number once selected?
How large can an activity stream entry be ?
We have an application that processes emails, and the emails are part of the activity stream. We are encountering situations whereby very large email chains are being truncated and the entire email stream is not populated in the activity stream.Our b...
Can we add Filter for Document ID Field in servicenow
Hi All,Here is my requirement.I have added the document id field where i have to more that one table and its records.Im facing an issue where the document field lists out all the records in the source table.is there any way we can add filters to the ...
I want to have a ui action which will download child record attachment in a scoped application
I want to have a ui action which will download child record attachment in a scoped applicationI have a scoped application in case form and I want to download attachment present in the related list records.
Newly added fields are not showing in the Agent Mobile app.
Hi, We have added a new field to the change request form. We have also added the field in the Mobile and approval view of the Change request form. But the field is not showing, when we open the change record under My Approvals in Agent Now Mobile app...
The HR approval request is showing 2 short descriptions under My-to do's configuration
The approver sees 2 short description in HR approval request in esc portal. Is this the default behavior or is there any way to remove it or replace it with description field?
Consolidation of Knowledge Base
Hi All,Could anyone help me understand what are the parameters and fields would need to be considered or what should be the best practice to follow for consolidating the knowledge bases in an instance?
when i was raise inbound action its not populating cmdb_ci value in incident level
Hi Team, subject - backend fail body - *name - snow *status-failed *client : dell when i was copy body and send email , but value is not picking in client value to incident level cmdb_ci can you please help me inbound action scri...
