Resolved! Knowledge [kb_knowledge] Access
I have a user who has created a report as shown below but the values are blank, when I as admin open the same report I am seeing all values, what Role can I give so that he can view it?
Forum Posts
JSON.parse is not working is out put showing [object object]
Client script onchangefunction onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading) { return; } var ga = new GlideAjax('Assest_details'); ga.addParam('sysparm_name','details'); ga.addParam('sysparm_user',newVal...
Resolved! ACL Script Query
Would anyone happen to know if there is a reference of some sort on how to write scripts for ACLs? I'm Interested in leveraging time-based functions and properties to control what a user sees based on time of day. Would appreciate any information ab...
Demand - how to get capital costs by fiscal year?
Hello,I have a requirement for the Demand module where the customer is asking is capital expenses are greater than $1,000,000 for a single fiscal year, then a benefit plan must be created. I am trying to code for this, but am having a hard time doing...
SSO and last login
We have a SAML/SSO configuration that is working great for us. However, I noticed that the last login time isn't getting set for user accounts, where users are actively logging into the system (my account included). I dug up the "last login time" scr...
Resolved! Automaticly stop time worked timer?
Does anyone know if there is a quick and easy way to have the "Time Worked" field timer NOT start when the form loads? We want to use the field for time entry but do not want the timer to be running when the form loads.I'm thinking I'm going to hav...
Resolved! SOW View - removal of fields
hello, I am in SOW view and I would want to remove the Comments and Works notes field on the left side and just leave the one in right (compose) however, there is no way for me to do it. If I remove the comments and work notes field on the form layou...
Resolved! ESC Portal Footer Color not working
Hi All, I am trying to change I checked all aspects -- EC Theme > CSS Include > Created new piece of code I have written .employee-center-footer .scrub-footer .sf-main { background: #0088ec !default; } but it doesn't work.
Data not transferred from New Call to request when request initiated from call and content of
Scenario - Data not transferred from New Call to request when request initiated from call and content of description is long if it has more than 4000 characters. Question -Can anyone provide script include for above scenario using below procedure. So...
Using Service Accounts / Run As when Running ATFs
Hello,So I am currently developing and maintaining ATF suites in ServiceNow especifically for the HRSD application. I know that there are certain roles and ACLs that are needed when running things in ATF so the person running these ATFs should have t...
Resolved! Attachment using Inbound Email Action
Hi all,Can we bring a pdf into servicenow instance using inbound email action.which can be used for data extraction using document intelligence.Please guide me with thisThanks
Playbook Checklist activity & Task relationship
Does anyone know how a Playbook checklist activity is linked to a specific task? My requirement is that I need to prevent a case from auto-closing if there are playbook items that are still open. We have a Playbook that triggers when a case is set t...
Resolved! Data Visualization - Add Data Source - Task table not showing (CSM Dashboard Landing Page)
One of my co-workers is unable to see the Task table when he creates a new data visualization within a dashboard landing page. I've tried creating a report_on ACL on the Task table but that didn't work. Any suggestions as to why the Task table is no...
UI Action to create a case task when clicked ok.
Hi, I have a requirement where I have to display a confirm message when user clicks on the UI action "Add". When user clicks a message should appear " Do you need to create a task?". If the user clicks "ok" then it should cancel the normal workflow a...
Data not transferred from New Call to request when request initiated from call and content
Scenario - Data not transferred from New Call to request when request initiated from call and content of description is long if it has more than 4000 characters. Question -Can anyone provide script include for above scenario using below procedure. So...
