Hello everyoneI have an urgent matter. How do I get the content from the sysuser table? The important thing is to get the red part. var A = new GlideRecord('sys_user');var gr= A.addQuery('company_cd', 'STARTSWITH', '0');gr.addOrCondition('company_cd'...
Hello all!Quick question: I'm trying to insert a hyperlink on contract numbers (they're dynamic). For this purpose I'm building the main structure on Flow (no code), but I once I thought I figured out I get this error: Any hint would be highly apprec...
Hi,How to get the value of repository id and Name from the source data field by using array?source data: {"assetexposurescore":"497","repository":"{\"id\" : \"36\", \"name\" : \"(01) - Health Services - ActiveScan\", \"description\" : \"Health Servic...
Hey all, We've a notification that is intermittently triggering twice to the end user. The notification is defined to be triggered when the work note is added. 'Send to creator' is not selected. Any hint towards the root-cause? Thanks and Good Day!
Hello All,I have an excel sheet where I have phone numbers which I need to update on the sys_user table business phone field.I need to update only the users whose business phone field in blank with the phone numbers from excel sheet matching against ...
Hi Everyone, I have two instances, Instance A having a table named "Service Task(service_task)" whereas instance B is not having the table "Service Task(service_task)". Please help me to understand what is the purpose of this table and to get the "Se...
Hi All, I have found that the Flows corrupts if you change the trigger condition from "Daily/Weekly" to "Created/Updated" and it gives you below error. It happened recently with me then I had to create another flow with Created/Updated" trigger condi...
Hello, I created a MRVS on a catalog item, created a client script to pass the MRVS over to a script inlcude to create a unique name from that MRVS Selections. I have created the client script to pass the data just fine, created the Script Include ...
We are looking to refine our dashboard for Tier 1 contact center team and leadership. The daily dashboard contains servicenow and livevox (phone system) data. Can LiveVox be integrated within servicenow?
I have created a flow for approval of a catalog item. The process is same for multiple catalog items. However I am unable to use the same flow because the Template Catalog Items and Variable Sets field is mandatory. How do I make this generic to suit...
Hi All,While sending the email I m getting the error because of the body size is too large and its showing to change system property value.Email set to send-ignored because its size exceeds the value set in glide.email.outbound.max_body_bytes. 4281...
Hi,Have a requirement that whenever a sub-account or child account is selected on the incident form, we should show all the related KB articles corresponding to that child account and parent account. Have attached the screenshots for your understand...
Need to remove New button on the Change Tasks related list for Normal, Emergency, and Standard change How to achieve it can anyone please help ?
Hello All,I would like to make my incidnet number as a hyper link in the mail notifications which is triggered when a comment is added to a ticket the mail script for this is attached below. (function runMailScript( /* GlideRecord */ current, /* Tem...
Hi Folks, I have a requirement from the client to upload the attachment to a record using a file input from the UI page.Can anyone help with the script to achieve this?
