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Resolved! Workflow scripts are getting cancelled

Hi Team,Am learning on service catalog module as i am new to it. While praticing like workflow is getting cancelled.Iam trying to create subflow and add user to group via run script. All conditions are working properly but scripts are failing Please ...

Preethi26_0-1700656302213.png
Preethi26 by Tera Contributor
  • 1046 Views
  • 4 replies
  • 0 helpfuls

Need to bring multirow variable values in report

Hi Everyone, I have a report on sn_hr_le_case table, where we are bringing the fields from record producer variables, There are few multi row variable set fields which i need in report, How can i bring it. Pls help

Maddysunil by Kilo Sage
  • 694 Views
  • 1 replies
  • 0 helpfuls

Adding a role to user when added to a custom field

Hello All,  I have a requirement on the knowledge module, where on the knowledge category I have added a custom field, and when a user is added to the field it gives them the knowledge_manager role. Does anyone have a script to do this or know of the...

Luke James by Tera Contributor
  • 971 Views
  • 7 replies
  • 1 helpfuls

Resolved! ACL with *

Can some please explain with theseincident with Noneincident  with *incident with Short description (Any Field)

Likith by Tera Contributor
  • 3272 Views
  • 4 replies
  • 4 helpfuls

REST API Issue for service-now catalog

Hi I am planning to use REST API for service   catalog in C# and facing below issue while testing. Please help me to fix this issue -To test I navigated to "REST API Explorer"   in service now. While testing Add Item To Cart   (POST) call fails. Plea...

ServiceNow Roadmap For beginner.

Hi Team ServiceNow, I am Shubham and wanted to learn and grow my carrier in ServiceNow. I have no idea how to go ahead, which NowLearning course shoud i follow and all. Need a proper guidance on beginner should start or kind of a Roadmap. Thanks you ...

shubh_am by Tera Contributor
  • 12974 Views
  • 4 replies
  • 2 helpfuls

Add Approvers to receive SLA Warning notification

Is it possible to add Approvers to receive SLA Warning OOTB notification in task_sla table ? or do we need to create a new notification with [sysapproval_approver] to trigger emails to the approvers of HR case ?    

Ashmiya by Tera Contributor
  • 547 Views
  • 2 replies
  • 0 helpfuls

Resolved! Access control

Please explain thisIncident with NoneIncident with *Incident with Short Description    

Likith by Tera Contributor
  • 1418 Views
  • 4 replies
  • 3 helpfuls

Send Follow-up Notifications

Hi,@Ankur Bawiskar @Community Alums @Ratnakar I have a scenario when 'State' is 'InProgress' for 10days , scheduled job should trigger notification to team. I have created four custom True/False fields in the table i.e. Follow-up 1, Follow-up 2, Foll...

Resolved! How to add hyper link to info message

Hi,Im trying to add info Message using onLoad client script. this is the desired message:Hi, a change has been made CHG004007, please be aware.When the user click on the change number he needs to be redirected to the change.How can I achieve that?

Alon Grod by Tera Expert
  • 3441 Views
  • 3 replies
  • 3 helpfuls

Model Category Allow pre-allocation field

Hello experts,I am new to HAM. anyone, please guide me on the use of the Allow pre-allocation field on the Model category creation form. with real-world examples. thanks in advance.

abhijee by Tera Contributor
  • 717 Views
  • 2 replies
  • 0 helpfuls