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Aternity Remediation Failure

Hi,   As I updated the Plugin called "Aternity Integration" so based on the requirement i have created a Integration Configuration you can see that below As in that we have a remediation when i click Remediation validate i am getting an error like I...

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Rajesh134 by Tera Contributor
  • 906 Views
  • 2 replies
  • 0 helpfuls

AWS Cloud Discovery

Hi,I am performing AWS cloud discovery [credential less].I have set up an Accessor account in Service account table and while discovering datacenter, it is throwing error.Error: Unable to execute HTTP request: Hostname validation failure.Attached scr...

Resolved! Business Rule

Hello, I need to filter in the database to know if the deactivated user is the manager of another user.I have this part of the code to filter if it is a manager. This is a small part of a larger code. var checkManagerGr = new GlideRecord('sys_user');...

Resolved! ATF

Hello,my question is:How do i change the table in a Test.I created a Change from an Incident and changed the Table from Incident to Change Request. This is what i get:FAILURE: Failed to open the 'change_request' form with id 'bbad12561b4d7910c2a399b5...

kaands1903 by Giga Contributor
  • 636 Views
  • 5 replies
  • 3 helpfuls

query related to ui action

Hi , requirements is:there is related link(ui action ) on incident form, when click related link name is "show only records which have caller id is abel tuter"  should show  only   list of record of caller id and caller id should show on url.Ex. on i...

"Unexpected token: <" error thrown

error is thrown for one of the requests recently."Unexpected token: <" In workflow run script we called script include function in that below script we writtenSendDataToIIQ: function(User, Domain, Group) {var errMsg = '';try {this.UserID = User;this....

Tejal Zete1 by Tera Contributor
  • 668 Views
  • 2 replies
  • 0 helpfuls

Hiding on RITM

I have a variable that is shown on the RITM in 2 different locations if a certain criteria is met and all the time in 1 of the 2 locations on the form.  When the criteria is not met I don't the variable to show on the RITM in the 2nd location.  I was...

jkhovren by Tera Contributor
  • 438 Views
  • 2 replies
  • 1 helpfuls

Resolved! how to provide role to user by checkbox.

Hi, I have a requirement where we want to add/remove a particular role from user profile when a Checkbox "xyzRole" available in the custom application form is checked/ unchecked.

Puneet4418 by Tera Contributor
  • 427 Views
  • 5 replies
  • 1 helpfuls

How to update data using transform map

I have a requirement where I need to update the network type of different CI classes.I have a transform map running on cmdb_ci table but I dont find network type in cmdb_ci table but I see it in cmdb_ci_netgear. How to I use the transform map and upd...

Resolved! Automated Test Framework

HiCan Anybody help on,What Type of Modules we can test in Automated Test Framework ? andWhat Type of Modules cannot be tested in Automated Test Framework?Advance Thanks

surya9 by Tera Contributor
  • 1641 Views
  • 1 replies
  • 4 helpfuls