Hello, My Requirement is for paticular catalog check whether requested for user has an itil role or not if user had itil role then trigger approval for the "Special Group". How can i acheive through workflow. please help
Hi. I updated to the Vancouver version, but the UI had changed to Next Experience.I'm thinking of reverting to the previous UI 16, but what are the possible effects of changing from Next Experience to UI 16?
I am extracting the catalog items from SNOW using the rest API to query the sc_cat_item table. I also want to be able to extract the catalog categories that these sit within. I have extracted the sc_category table, but I cannot find a way of linking...
Hi Folks,When a user submitted the Personal data change form, Variables on the HR case are showing as blank and they are not allowing the advisor to move the case to next state. when advisor is try to move the case to assigned state/ awaiting accepta...
I have a Record producer, after submission in the portal, actually it will create a HR case in sn_hr_core_case table but it stops working suddenly. After entering all values for the variables, when I submitted the record producer in the portal, its ...
Hi Our SN (ServiceNow) instance is integrated with a service provider instance. Within our technical service catalog, there are several catalog items that are identical in both instances. I would like to inquire whether it is feasible to associate a ...
Need to loop through a number of records but want all records to be processed at one time. Do not need to wait for one record to be processed before processing the next. The step after the loop don't want to process until all the records in the Array...
Hello, all.I have a data table widget and I need a dynamic filter to be applied.I have created the script include and I am trying to use it in the filter field of the widget, but it is being ignored.When I call the script include on background, it re...
Hello. Any idea what is this please? Google was not helpful I have this part of the code: var reg = new RegExp("[A-Za-z0-9-_ ,().\/']", 'jgi'); var f = encodeMe(info[i].split("::")[1].replace('\r', '').replace('"', '')); var val = ...
We use a MANAGER approval on almost all request forms that gets assigned based on the requested_for.manager reference field that is populated from our LDAP sync. We do have situations where user accounts that are not housed in our HR system, may not ...
Hey, I am currently working on a fix script to transfer all the groups from the User Group table to the Security Notes table. To achieve this, I'm fetching values from the User Group table, gliding over to the Security Notes table, initializing objec...
Hi,Here is the situation:A notification is sent to a user to answer to renew or not an application access.When the user answers, it saves information into the worknotes. If the answer is to renew, it will be renewed for a max of 90 days.We give 7 day...
Certain of our sys_emails have attachments that have nested attachments within them. We are needing to parse one of those nested attachments for one of our use cases. How do we parse a nested attachment? Please advise, thanks! Use CaseEmails to/from ...
Hi All, We have 'end of life' field in cmdb_ci_hardware table and it has 5500 records which are having that field filled .I want to move this field to cmdb_ci without losing data.So that I can use that field under Asset-CI mapping table .Please sugg...
Hi @Ankur Bawiskar , I have to write a run server side script in ATF.step 1)record querystep 2)open an existing recordstep 3) run server side script where I need to take the sys_id which I got through step 2 and embed the sys id with URL and open tha...
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