I have a requirement taking shape as follows: A user will be working in a stockroom, getting newly arrived equipment (anything from laptops to routers to power equipment) into inventory. It will always be hardware. So the general idea is, they will a...
In one of my projects, I was tasked with a specific scenario: Generating an Incident record seven days prior to the scheduled review date (custom field) stored in the Change request record. To meet this requirement, I implemented a scheduled job that...
Gurus,When I create a new "Checklist", for example from an "HR Service" record, using the dropdown button, like this: And then I create Checklist Items, one by one, by using the "+ Add Item" button, like this: And then I go look in the "checklist_ite...
Hello. This might be an easy question... Normally I can right click on any field on a Form and ServiceNow will show me the field name. The field name appears in a popup menu after the prefix "Show -". Here is an example: But I am having trouble wi...
Hi all, i would like to get advice how to change the "Approver" in approval records?i need to do this is custom application, user selected a wrong approver, i need to change the approver name requested.can i do a common ui in the approval requested r...
Hello All,I was trying to complete my micro certification for Service Portal Fundamentals and towards the end after completion my progress shows only 99% due to which I am unable to complete my assesssment as this is one of the pre-requisites to comp...
OnCellEdit Client script works in Workspace?I have enable list edit in workspace by updating the "glide.lists.inline_editing_enabled" property. I want to show a confirm alert window when a approver approves a request via list view in workspace.I trie...
Hi Team, Reference qualifier is not working when I try edit multiple record in workspace using list view using the Edit button.Its showing all the users, and not as per the reference qualifier. Any solution on this would be helpful.
I have an issue in Flow designer stages.Below is the scenario:I have built an simple custom app and have extended below tables. (I had to extend as we had to add some additional attributes that were not allowed in base tables)1. sc_request2.sc_req_i...
Hi All,Currently i'm building custom app. I have created custom Action in flow designer to trigger event that will eventually expected to trigger notification. Event created and Processed: Followed this post to create custom action.https://www.s...
I changed a field from multi text to list collector on the record producerWorks like a charm but noticed when I open the form from the back end, changes did not come over, I still see it showing as a multi text field Please what did I do wrong here? ...
I am running into some challenges trying to load multiple UI scripts (all set to UI Type ALL) in via an onLoad Client Script in a configurable workspace such as Service Operations Workspace.Take the following onLoad Client Script set to run on Mobile...
I have a record producer that is creating a record on a custom table inherited from task. On submit I would like to check if an existing ACTIVE record exists with the same order number. Currently I have the script working if ANY record exists but can...
Hi All,Good day to all,I have requirement to avaoid the duplicate vendor assessment to the vendor .vendor can see the assessments under the assessment in the related list and Once any vendor assessment is created to a vendor amd if next time that s...
Hello Community, I have an interesting situation that I have been attempting to figure out. We have a standard email that goes out on certain incidents, it always includes the same information (for example, created_by, short_description, description,...
