Given my survey definition has 10 metric categories, I want to limit the number of categories (questions) sent out as part of the survey, on the basis of some condition. For example, for XYZ customer, the triggered survey should only include 4 out of...
I have build a component in the Body section of the page, that I now want to move to a modal window. In the "Page Content" panel of UI Builder, I can drag the component to different places in the Body section. However, I can't seem to drag it to any ...
Hello,I would like to ask if you have some experiences with running of System Scheduled job "Text index events process" if there will be two or three copies of this job at the same insance and runs in parallel.We have sometimes problem with too many ...
Hello all I am stuck in a situation where I am trying to load data via data import set to add choices in a choice field. But for some reason, I am unable to select sys_choice in the target table (Screenshot attached for reference). This does not happ...
As many of you know, you can include attachments as part of notifications by simply checking the required box on the notification. However, whenever the notification goes out it will always send every attachment that exists on the record. If you are ...
Hi Everyone When I released the update set from the TEST instance to the PROD instance , I noticed that Snow suggested that I map the custom table to the purchased subscriptions.We have 5 custom tables that need to be mapped, and two of them inherit ...
A large amount of logs with the name "flow.file" are output to the event log. What kind of events are these?Also, what triggers the "flow.file" event?
Hi, I have enabled AI Search on our SNow instance, set it all up, and works properly on Service Portal.However, I was wondering if it would be possible to also set it up for the backend view's top right corner Global Search field? Is there some way t...
Hello All.I have created a Flow with few approvals where after all the approvals a Deal Status will be changed to = "Approved".Requirement:When a new Deal gets into Approved state this must change the old Deal state to = "cancel", Deal comment ="canc...
Hi I'm trying to obtain the incidentNumber field from the following REST Message response Using the following code but can get it to workI dont get a response back try { var r = new sn_ws.RESTMessageV2('Test', 'Create Incident'); r...
Hello all,I am trying to create a scheduled script execution which should generate a record 10 business days prior to the due date. Here the due date is the 1st business day after the end of the quarter.Can someone help me on how to achieve this cond...
How can I have a field on 3 different tables that will mirror each other when assigned to the specific record. A Table > A123 Record > The Z FieldB Table > B234 Record > The Z FieldC Table > C345 Record > The Z Field In this example, record A123 woul...
HI Within our instance, when we create a new change, a email notification goes out to the change management group to let them know a new change has been createdWhen the change moves to the review state, another email is also sent to the change manage...
I have a script that seems to be working fine, but I need to tidy it up a bit. For the moment the business rule copied the variables on the requested item to the comments [work-notes]But as you can see its not very tidy. Is there a way to get only ...
My requirement is to create a set of demo data (like incidents) for my scoped app as though the records were created X number of days ago. Therefore, I am programmatically setting sys_id, Number, and dates. I am able to set sys_id and dates, but n...