I am working on a Flow that involves waiting until the Start Date of a Change Request. I was wanting to add in something to the Flow that restarts the wait if the Start Date changes. My current implementation has no parallel branches; it is set up to...
Anyone ever used Knowledge Demand Insights? If yes, can you share any prerequisites for that? like any min number of records? Can you also share your experience on this product. Thanks in advance!!!
Hello Community,I'm trying to figure out how to create a dashboard for the Incident Inactivity Monitors. I thought I would start with a report but can't figure how to create a report to show that event either. Any ideas?
Hi All,In our instance, a problem record is being created automatically both when a Major incident candidate is resolved and when it is rejected.Our requirement is:Continue automatic Problem creation when the Major incident is resolved.Stop automatic...
Hi Community fellows,what do you say about the new layout of the Developer site? http://developer.servicenow.com It might be too early to say but I think I like it!!!!! :)))
The purpose it needs to send an approval reminder 24, 48 and 72 hours if no respond on the 96 hour it will close the req and RITM. (function () { var RITM_STATE_CLOSED_INCOMPLETE = 4; // sc_req_item.state var RITM_STAGE_VALUE ...
Scenario:In the QA environment, I noticed that the Group record’s label name is showing as empty.What I’ve tried so far:Captured the record in an update set and moved it from Dev to QA, but it didn’t work.Exported and imported the XML, but the issue ...
Does load data work with setworkflow (false)I have a flow running on creation of records on staging table where im loading it. There is no transform map attached. The mapping is through the flow. This flow is not triggering. What could be the potenti...
Hello all does anyone have idea about the table in servicenow where roles are mapped with license?
Hi everyone,I have a catalog item for group retirement. Before retiring a group, I need to check its dependencies.I created a Script Include to check dependencies (like Business Rules, ACLs, UI Actions, Client Scripts, etc.) and used it in a workflow...
Hi, Present in change Request once we click on the Request Approval button then Approval are triggered. But we need this step to Automate. Once Request is created and Risk Assessment is Submitted then Approval should be Automatic without Clicking the...
Hi, I have a requirement wherein, the approver of the knowledge article should be able to see the hyperlink for KB Record , under 'MY TASKS' on ESC PortalFor this,I have created a Task Configuration named 'KB' under 'Approvals' To-Do Configuration.It...
I am trying to export a task (form view) to PDF to print. when doing so, the dot walked fields are not populating data. 'requested for' data is blank, although I have access to the data and can see it just fine from the form view. this started occurr...
Hello Everyone, We have Change Risk Assessment feature , can one let us know how its setup and calculate the values. In addition to that can we add more questions to the Change Risk Assessment page and also add help text to provide more info on the ...
In the External User-Self registration plugin. After when the user resets the password is redirecting to the home (or) login page and the user is not logged-in. How to auto login the user after when the user click "Reset Password" button.