Hi Community, I have one requirement, In form level having requestor for filed and assignment group filed, requestor field taking the user table and in assignment group filed taking the group table, and in my requirement they ask me to create one new...
When the RITM state is set to Pending the Activity Tab and the Attachment tabs are missing from the Service Portal. The activity tab is required so that the end user can post a comment. The other States for the RITM have been tested and this only occ...
Hello Everyone, How can you make a certain field invisible and not mandatory? There is a UI policy set to where if urgent request is 'Yes'Need by Date and Approving Deputy Director is mandatory and visible. But in a catalog item view in the Service P...
One thing I have not seen covered in the community or elsewhere is the fact that if I define a single field choice on a child table, all choices that were inherited from the parent table disappear. For example, when I add a choice to the state field...
I want to create a record with a view specifically for new record creation. Now the thing is as we know we can't add a record producer in workspace, so how can I get this functionality in yokohama version. Please help me out with , also once we submi...
Hi Team, We are setting up an integration with third party tool which uses SSO and also ServiceNow has SSO capabilities. That third party tool wants to integrate with ServiceNow to search for knowledge artciles and so on. But only authorized knowledg...
I know this is simple, but my brain isn't getting this. I am using the cmn_ cost_center table. In the code field I have these values in six records:Code - 100Code - 100-200Code - 100-200-300Code - 100-200-300-400Code - 200Code - 200-600Code - 200-60...
My requirement pertains to a variable in the catalog named SAP, where SAP Module variable is used which is a List Collector containing the following values: AA, BB, CC, DD, EE, FF.In Flow Designer, we need to configure parallel approvals based on the...
Hi Team, We couldn't able to find the logic where risk is getting read-only when it changes to monitor state, I have checked all the Ui Policies, BR's , Client Scripts & ACLs tooo which are related to risk table. Give me some suggestion where i can...
I have a request that requires me to convert a base64 image to a PNG image and save the file in a table.I have a field in the catalog item that contains my base64 image. I need to convert this field to a PNG image and save it in a spreadsheet. Howeve...
Creating instance (any of the available versions) results in an error. Retrying as indicated doesn't change anything and presented with same error.
Hi,Design, configure, and maintain Service Catalog, Request Management, and Record Producers in ServiceNow.• Create and manage catalog items, order guides, and variables to support business service requests.• Develop fulfillment workflows using Flow ...
In "Search Fallback" topic In Virtual Agent, How Can I manipulate "What Would You Like To Do" and Add New Option or anything
I am trying to create an interactive filter that will allow someone to filter a score widget. The widget displays the total incidents assigned to a team. I want to be able to filter on the incident state. How can I do this?
does SAM Pro Content library records have different sys_id in instances like(dev, qa, sandbox, prod) for the same organization?
