Generate KB in .txt file
I need to generate my KB in a .txt file, but there is no such option in ServiceNow. Is it possible to implement a script to perform this generation?
Forum Posts
Create a Teams team from RITM
Hello experts, Did someone fulfill the requirement (or similar) to take data from SN and create automation in Microsoft Teams - in my case - create Teams team.I've tried to use the Teams spoke, and found that it has the ability to create team but on...
Resolved! How to make a mandatory field as READONLY after it is filled and saved
Hi ,I have a UI policy in sc_task for conditions : state is one of closed complete/incompleteUI Action: Time worked = mandatory now once this is filled and saved it should be readonly . But if I up[date the same UI policy it is not allowing me to fil...
Issue with Excessive Fields on Target Record When Submitting Record Producer via Script
Hi ServiceNow Community,I’m seeking some help regarding an issue I’ve encountered while programmatically creating target records using a Record Producer through a backend script.I’m using the sn_sc.CatItem.submitProducer(obj) method to submit the Rec...
Resolved! Invoke a script include in an item built with Catalog Builder
We are building a form-based catalog item using Catalog Builder. A new requirement came up to do some calculations based on user selections; e.g., display total amount of RAM on servers selected using multi-select choice variable, also some other cal...
Resolved! Copy Change - Cancelled Change Tasks
Hi, I want to amend the copy change process so that it excludes cancelled change tasks. OOTB, it excludes changes that are of type = review. I just want it to also exclude change tasks where state = cancelled. The script include where this might be a...
Resolved! How to New message in servicenow portal Banner
I have a requirement that we need to banner in servicenow portal message is ' "People are facing difficulties using devices, the resolution team is currently on the issue, no ETA available” . How to add these could anyone please help me on this requ...
Add cmn_map_page on UI builder dashboard as geo map visualization
Hi guys, Can we add maps pages (cmn_map_page.LIST) on ui builder ?
Access token in case of client credentials grant type Oauth?
Hi i am trying to integrate outbound rest with third party and recieved client secret and ID i tested Get token through outbound rest api created and i am able to check the message token successful but it says will be expired in an hour Question :In ...
Automation of CMDB Attestations -1
Hi Team , can anyone please help me on this requriment The ARC Assessment needs to be completed by the person who manages the Business Application every 12 Months - The intension of this request is to set up a way of reminding the Manager of the Bu...
Resolve problem
Hi Team, on problem we have related list like incident,change,problem task ..there is one functionality is running that without closing the related tasks problem should not be resolved "You must have to close all task before you can resolve this prob...
Resolved! Problem Resolve
Hi Team, on problem we have related list like incident,change,problem task ..there is one functionality is running that without closing the related tasks problem should not be resolved "You must have to close all task before you can resolve this prob...
How to increase visible content of field in a list in Workspace?
Based on the picture above, the content has been cut off. How do I adjust the column so that it will show the whole content specifically in Workspace?
How can I validate the RSA signature of JWT tokens in ServiceNow scripted REST APIs?
I want to create a scripted REST API that accepts JWT tokens generated by our organization's Authorization Server. Since I can't use external libraries, I need to use the JWKS endpoint (well-known URL) to get the public keys and validate the signatur...
How to set dependencies in a multi-line variable set (catalog item) selection box
Hello. I am currently creating a multi-line variable set of catalog items.There are five SelectBoxes in the multi-line variable set. Since we want to display the choices from the second SelectBox(2階層目) in such a way that they have a dependency, we ha...
