Hi Community,I have a requirement to hide the Work notes checkbox that appears in the Activity Stream widget on a Service Portal page.• When I go to the platform UI, the activity journal looks fine.• On the Service Portal page, however, the activity ...
Hi, Is there any way to color the VTB Cards background in the VTB Board based on certain conditions?
How to Disable the search suggestion results feature for a Variable on the Service Portal. Thank you
Hi All, I am getting 400 bad request while trying to create Quote as per Quote Management Open API is a ServiceNow implementation of the TM Forum Quote Management API REST specification. I tried multiple way with basic and mandatory fields only but ...
Hi,Requirement is to restrict the closure of the problem record if any task is open.One Business rule i have created but problem manager and problem admin able to close the problem record. Business Rule:(Update)When: beforeState = ResolvedScript:(fun...
Hi everyone,We’ve enabled On-Call Scheduling in our ServiceNow instance and are using the Service Operations Workspace (SoW). When I open a Team record under On-Call Scheduling and select a group or team, I see a Related Records tab that includes a s...
When creating content, like a new event, news, etc., is there any way for us to add new fields to these form sections within the Content Publishing experience? I've already checked UI Pages, Portal Pages, UI Builder Experiences, Forms, etc., and can'...
I want to exclude some data from the Incident to be cloned into Dev and Test instance. How can I do that? Do I need to have a clean-up script to delete the data?
Hi All, I have the below requirement to configure ServiceNow - Smartsheet integration. Whenever few fields in Business Impact Analysis table changes, then the updated field values should be transferred to Smart Sheet. Please assist. Thanks & Regards.
Hi Team, I have created an onbound action in sc_request table and itis creating the RITM catalog item and I have to copy the attachments records which are given in email to RITm but it is not happening. Can someone help me with this if there is anyth...
Hello Community,I have my custom topic created created but don't know for what reason the topic is not working as expected. So, I decided to delete some node and re-create but surprisingly I am not able to do anything(edit) to this topic.Yes, I have ...
Hi All,When viewing a KB Article (which has attachments) in ESC Portal, the OOB "kb_article" page has "Knowledge Attachments" widget.While checking the widget, in the Link section, found the below code: var options = { scope: scope, keyboard: true,...
Hi @Ankur Bawiskar , I've created two catalog items: one for new software requests and another for existing software. When a request is made for software that's already approved, a link to the approved software appears at the top of the new software ...
Hi Team, How to get the updated time of tag? When the tag is updated, we need to get the updated time.In general, the updated time doesn't get updated when any changes are done in tag.It will be really helpful if any one respond to it. Best Regards,N...
I have made a script include which is returning all the users that logged in user is manager of i want to use this script include in my reports filter condition which is on a database view table somehow i am getting sys id is null when i call script...
