I am trying to make a string field in a survey mandatory when a user selects Poor or Very Poor for any of the smiley-rating questions.The survey contains four questions, each with a 5-point smiley rating. If the user selects Poor or Very Poor for any...
Hi,I am trying to get a request to auto-populate the user's assigned PC in the Configuration Item field. Still, after creating a client-callable script, a catalog client script, and a regular client script, the catalog client script did not work.None...
I have a table with an auto-number field that somehow has duplicate values. What is the best way to reset those values to eliminate current duplicates and prevent future duplicates?
Hello All How can we configure a default/static list view for the Case list in the CSM Portal so that all users see the same fields and column layout? We would like a consistent view across all users regardless of individual preferences. Thank you.
Hi everyone,We're using the OOTB Attachment Tags (Tags) feature and have encountered a usability issue.Currently, existing tags are not displayed when the user clicks the tag field. Suggestions only appear after the user starts typing. Because of thi...
Hello Experts, Can anyone share detailed steps to discovery Kubernetes in ServiceNow. Please share all possible ways of Kubernetes discovery. Regards,Sanket
Hello ServiceNow Team,My Personal Developer Instance (dev411009) is stuck in the Offline state.Yesterday the instance was working normally. Today, when I opened the instance URL, I received a "502 Bad Gateway" error.In the Developer Portal, I clicked...
hi i am trying to use now assist to generate test case which involves searching for a form portal page.Can we do this through now assist? Thanks
Hi All,Can anyone how do I take an export of Request Item Variable fields from sc_task table?
Hi Experts, I have a requirement where users submit a Catalog Item and upload a file using an Attachment Variable on the RITM. I also have a Scheduled Report that generates and emails an Excel file. What I would like to achieve is:Read the attachment...
I have created in a PDI a UI Policy on the incident table that has actions to set the value of some fields to true. One is true/false one is String ( ignore the misspelling) . THe actions look liek this : Ii is simply a value action set value and t...
Hello Everyone, I have this field error that appears when a not allowed file type is uploaded, I need to translate this error, how to do so?Thanks!
Hello Everyone,In Service Portal, when i submit an empty record producer this error appears, i want to translate it, how to do so?Thank you
Hi all, I am stuck at one issue. The reference field for sys_user table is taking the first name and last name while searching in a reference variable. But Can I also add two newly created fields? which is u_test_fname and u_test_lname. So If i searc...
I have requirement, to send a newsletter, for external customers.we have publications in targeted communication module.when we attach a PDF to publications, we need the information of that pdf in our publication content. How can we achieve this? for ...