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Hi everyone. After upgrading Dev and Test to Australia, I noticed an odd change on the CSM portal view when impersonating a customer admin. The pie chart report that is supposed to be displayed under the My Satisfaction Survey widget is now blocked b...
I'm building out a few custom compound Security Attributes, and I'm using some of the below OOB Security Attributes, and I'm finding that they are empty, has anyone else seen this before?Are we as security_admin users simply not able to see their con...
Hi Community,I am trying to replace g_form.setVisible() with g_form.setDisplay() in a Client Script.The existing code using setVisible() works as expected:g_form.setVisible('field_name', false);However, when I replace it with:g_form.setDisplay('fiel...
I want to detect duplicate or contradictory entries in my MRVS before releasing the data to a Flow, and to start I want to use client-side JavaScript, Array methods and so on, to catch the most obvious problems. So I want to add a custom variable to ...
Advanced Reference qualifier not working in ServiceNow workspace. As same functionality working as expected in Classical UI. I tried with the attribute "ref_qual_elements" but it's not working in workspace Thank in advanceShrikant
Hi Community,I have created a custom dashboard/homepage for a workspace in ServiceNow. however, when I open the workspace in ServiceNow, it does not open the dashboard/homepage that I configured. instead, it opens the last dashboard that was previous...
Hello devs, We recently used the Security center and in the Security Customer actions, we have overdue actions and one of it is the Removal of Triple DES Usage. Upon checking on the status of migrations, all are complete and system configurations are...
Hi Everyone,I have created UI Policy to make certain fields mandatory, but those fields are not getting mandatory. I added script in UI policy with alert. I can see the alert in Classic UI but not in csm/fsm configurable workspace. Thanks in advance
Hi,In the below onload client script, I kept the button "clear flag" when we click on this button it should make the checkbox field u_cirt_in_progress to false and should save the form and stay on the same page but right now it is taking me to the n...
Hi All,We have done integration with Tanium via Service Graph connector. I see that in the staging table I'm getting CI name in lower case but in CI Table it is getting changed to Upper case. Is there anything run in the backend which normalizes the ...
Hi Team, Am working on PA Reports & Dashboard.Am facing few challenges while creating PA Reports.I have created one PA Report, And it showing the correct count of records in Graph, but when I click on Graph-->Show Records, nothng displying blank reco...
Hello, I'm facing the same issue. I installed the Agile Development 2.0 plugin in my Developer instance. The previous version of agile was already present. After installation, we couldn't see the Agile Development application menu. Instead it's showi...
We see behaviour in servers states in the CMDB where the state is constantly changing from operational to non-operational and back. We rely on this state for our automated patching so unexpected state changes is not what we want. Is anyone else in th...
Hi everyone, In Project Workspace, the reference fields on the creation forms for financial records don't show the magnifying glass, so I can't open the lookup list and browse all available records. Clicking the field only shows "Recent Selections"; ...
