How can I filter the hardware assets for duplicate assets? Example:A user normally only has one laptop. But if he now has two laptops, how can I filter this in ServiceNow without a script, purely in the asset database?I would like to filter the same ...
When creating a hardware asset in the UI, the asset tag is not mandatory, but when I create it using mobile agent, asset tag is mandatory. How do I make asset tag non-mandatory in mobile agent?
HI TeamI would like to add the new child screen in the Asset Workspace . After Analyze i need to create new Child screen in Record.Table name : sys_ux_macroponentName : Model Managment. In this specific Record i need to create new child screen in the...
Hi Anyone please help me I have core_company field reference wherever it is used in my DEV instance with the role is workingThe same with role it is hidden in form level in TEST Instance I checked there are read write create ACL'S is same as DEV ins...
Hello, Get notifications to the IT Managers group in advance when contracts are about to expire.- Notifications should be sent to the IT Managers group.- Send notifications 90 days before expiration.- Send notifications 45 days before expiration.- Se...
Hi All,I have created a custom module for a catalog item - to access a request form from native UI. Now I need to add URL in this module configuration,what I need to do to make URL dynamic for DEV, UAT, PROD instances? If I paste DEV URL directly the...
Hi All,Below screenshot is from cmdb_hardware_product_model table => "Normalization" section is visible only for the models which are already normalized I need to make it visible in all model records, please assist how to fix this
I have to configure write ACL to specific field on the Stockroom Table. This "write" permission should be assined to the "Stockroom Manager (sys_user)" field. @Ankur Bawiskar @Community Alums could you please suggest.
Hi Folks, Trying to do an easy import to update existing records on the alm_hardware table. When I remove the assigned_to value on the template and make the value blank it does not remove the user's name when I import. Can you not remove values usi...
Hi Team, Could you please help me I have a flow scheduled with daily at 1AM with the input value of yesterdays dateSo could you please help what if any Third party system down then the yesterdays records will be missed In this case how can I manage o...
We are moving our Asset Data to new instance in ServiceNow.I am seeking guidance and best practices on what data should be moved over.Information such as warranty expiration dates, creation date, updated date and updated by are needed for some of my ...
Navigate to check partial normalization data in ServiceNow? And how to update again correct data?I need to know this with navigation and what steps need to follow for correct the data
Hello, I have a requirement to show the inactive users on the Requested for of the Reclaim Asset catalog item. I already removed the script on the reference qualifier but still, inactive users are not available to select. Is there a way inactive user...
In the Washington DC webinar they demonstrate HAM Maturity items that are available in baseline. I don't see them in my instance and my HAM plugin is version 10.0.1 Am I missing something ? What's new in the Washington DC release: Asset Management I...
All, I am seeking advice for storing license cost for our network assets.Scenario: we have legacy data which needs to be imported to ServiceNow instance. These are lease contracts for network equipment, so we need to create the lease contracts, creat...
