Resolved! Straight line and Declining balance Depreciation
Hi, Can someone help me to understand Straight line and Declining balance Depreciation. how it calculate, what's the process.
Forum Posts
Asset audit scan from now mobile app , for action item not working.
I have used the below attached code for action item in servicenow , used the code provided by https://www.servicenow.com/community/sam-blog/how-to-perform-asset-audits-by-asset-tag-and-or-serial...But on the mobile agent app i am not able to submit t...
How are you all managing consumables that are deployed with assets?
We have a service catalog with our standard hardware (laptops, desktops etc) tied to asset models. We also have peripherals and accessories that are tied to consumable models. I would like to associate certain consumables with assets so that users do...
Resolved! In Custom Catalog Item Sourcing Task not created
Hi,i have created one catalog item and added standard hardware asset request flow and created one variable that is reference type when I have raised request and follow all the action but sourcing task has not created. please give any appropriate sol...
Intune Mobile Device CI Class & Model Category linkage to Asset
Hi, I am looking at Mobile devices being loaded into Asset using the "Mobile Devices" category, but OOTB this will not create a CI:Secondly I know that the SG Intune connector will create Mobile Device CIs in the "cmdb_ci_handheld_computing" CI Class...
Seeking assistance
Hello, I am new to service now and trying to work out steps by reading all the blogs, questions and other search. What I need support for - I would like to auto populate Asset Tag and Warranty Expiration fields from the alm_hardware table when user ...
Display the Ui action button based on the condition
if the type if Desktop or Printer then add a button on top of task "TO"when clicked on TO it initiates the transfer order process.Please correct the above below script. if (current.type == 'desktop' || current.type == 'printer') {action.setVisible...
Model number is empty in hardware models tables , populated in CI record
HelloCould you please help me on this topic , i'm using agent client collector to discover laptops.the discovered CI are populated with model numbers. but when I check in Hardware models , the model number in General tab is empty and that impact norm...
Resolved! Asset bundles in ITSM AM?
Hello Community, Can I use Asset Bundles with just basic Asset Management (part of ITSM) or I need HAM Pro for that? I have been experimenting with my PDI and although I can create Model Bundles, when adding a new Asset via Assets > Portfolios > All...
Resolved! Reference field on form defaulting to sys_id
Trying to see the serial number of a parent and somehow screwed up the entire form:I've gone through the suggestions on the board, including the UI List. Not working. Tripped it when I selected the 'Display' option on the Dictionary Entry. I'm at wi...
Resolved! List of all ServiceNow task types
Is there a master list of all types of Tasks that can be generated for any given module? For example, we're working on implementing HAM (Hardware Asset Management) and I wanted to document all different types of tasks that can be generated by HAM. ...
Model Categories
I have added monitors and assigned them to model categories, but the monitors do not have assigned monitor categories and I can't update them manually. Most responses suggest using a script for updates, but if we're not familiar with scripting, what ...
Is it mandatory to create asset record for Amazon EC2 and Microsoft Virtual Machine models in CMDB?
We found that asset is being created in alm_hardware for Amazon EC2 and Microsoft Virtual Machine models in ServiceNow CMDB. So, question is, can we exclude these models from asset creation or should we have create asset record for all hardware model...
Approvals Still Triggering in Custom Flow for Hardware Inventory Stock Requests Despite Removal
I’ve created a custom flow for hardware inventory stock requests using Flow Designer copying oob flow , intending to skip approvals and directly generate a task. Despite removing all approval steps from the flow, approvals are still being triggered w...
How to find HR KB ARTICLE FROM ALL KB'S
How to find HR RELATED KB ARTICLE ONLY FROM ALL KB'S
